Accessing offshoring advantages: What and how to offshore

Purpose – The purpose of this paper is to advance the understanding of factors that affect offshoring performance results. To do so, this paper focuses on the access to location-specific advantages, rather than solely on the properties of the offshoring company, its strategy or environment. Assuming that different levels of synergy may exist between particular offshoring strategic decisions (choosing offshore outsourcing or captive offshoring and the type of function) and different offshoring advantages, this work advocates that the actual fact of realization of certain offshoring advantages (getting or not getting access to them) is a more reliable predictor of offshoring success. Design/methodology/approach – A set of hypotheses derived from the extant literature is tested on the data from a quantitative survey of 1,143 Scandinavian firms. Findings – The paper demonstrates that different governance modes and types of offshored function indeed provide different levels of access to different types of loca...

[1]  Jeffrey H. Dyer,et al.  The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage , 1998 .

[2]  A. Lewin,et al.  Governance modes for offshoring activities: A comparison of US and German firms , 2011 .

[3]  P. Puranam,et al.  Integrating Distributed Work: Comparing Task Design, Communication and Tacit Coordination Mechanisms , 2008 .

[4]  A. Rasheed,et al.  Making More by Doing Less: An Analysis of Outsourcing and its Effects on Firm Performance , 2000 .

[5]  Joseph Lampel,et al.  Living with offshoring: The impact of offshoring on the evolution of organizational configurations , 2011 .

[6]  O. Williamson Markets and Hierarchies , 1975 .

[7]  A. Lewin,et al.  Why are companies offshoring innovation? The emerging global race for talent , 2009 .

[8]  M. Leiblein,et al.  Do make or buy decisions matter? The influence of organizational governance on technological performance , 2002 .

[9]  John H. Dunning,et al.  The Eclectic (OLI) Paradigm of International Production: Past, Present and Future , 2001 .

[10]  Bjoern Schmeisser A Systematic Review of Literature on Offshoring of Value Chain Activities , 2013 .

[11]  John V. Gray,et al.  The Reshoring Phenomenon: What Supply Chain Academics Ought to know and Should Do , 2013 .

[12]  Alexander Paulsson,et al.  The Omnipotent MNC – A Review and Discussion , 2014 .

[13]  Stefano Brusoni,et al.  Managing Knowledge in Loosely Coupled Networks: Exploring the Links between Product and Knowledge Dynamics , 2001 .

[14]  Leslie P. Willcocks,et al.  Business process outsourcing and dynamic innovation , 2014 .

[15]  T. Pedersen,et al.  Reconceptualizing the Firm in a World of Outsourcing and Offshoring: The Organizational and Geographical Relocation of High-Value Company Functions , 2010 .

[16]  Dovev Lavie The Competitive Advantage of Interconnected Firms: An Extension of the Resource-Based View , 2006 .

[17]  T. Pedersen,et al.  Learning Paths to Offshore Outsourcing - From Cost Reduction to Knowledge Seeking , 2006 .

[18]  L. Bengtsson,et al.  Rethinking Outsourcing in Manufacturing:: A Tale of Two Telecom Firms , 2004 .

[19]  M. Kotabe,et al.  Sourcing strategies of U.S. service companies : A modified transaction-cost analysis , 1999 .

[20]  Markus Westner,et al.  Determinants of success in IS offshoring projects: Results from an empirical study of German companies , 2010, Inf. Manag..

[21]  John Cantwell,et al.  MNE competence‐creating subsidiary mandates , 2005 .

[22]  C. Prahalad,et al.  The Core Competence of the Corporation , 1990 .

[23]  María Jesús Nieto,et al.  Offshoring of R&D: Looking abroad to improve innovation performance , 2011 .

[24]  S. Ramaswami,et al.  Choice of Foreign Market Entry Mode: Impact of Ownership, Location and Internalization Factors , 1992 .

[25]  R. Mudambi Location, Control and Innovation in Knowledge-Intensive Industries , 2008 .

[26]  A. Lewin,et al.  Role of Corporate-Wide Offshoring Strategy on Offshoring Drivers, Risks and Performance , 2010 .

[27]  J. Barney Firm Resources and Sustained Competitive Advantage , 1991 .

[28]  Mehmet Demirbag,et al.  Factors Determining Offshore Location Choice for R&D Projects: A Comparative Study of Developed and Emerging Regions , 2010 .

[29]  Len J. Treviño,et al.  Consumer animosity in the global value chain: The effect of international production shifts on willingness to purchase hybrid products , 2010 .

[30]  T. Stank,et al.  Applying the strategy‐structure‐performance paradigm to the supply chain environment , 2005 .

[31]  Srilata Zaheer Overcoming the Liability of Foreignness , 1995 .

[32]  Daniel A. Levinthal,et al.  ABSORPTIVE CAPACITY: A NEW PERSPECTIVE ON LEARNING AND INNOVATION , 1990 .

[33]  J. Johanson,et al.  The Uppsala model on evolution of the multinational business enterprise – from internalization to coordination of networks , 2013 .

[34]  T. Das,et al.  A Resource-Based Theory of Strategic Alliances , 2000 .

[35]  Phillip H. Phan,et al.  Entrepreneurship theory: Possibilities and future directions , 2004 .

[36]  Joseph W. Rottman,et al.  Global outsourcing of back office services: lessons, trends, and enduring challenges , 2008 .

[37]  Esteban García-Canal,et al.  Technological capabilities and the decision to outsource/outsource offshore R&D services , 2011 .

[38]  Paul H. J. Hendriks,et al.  Why share knowledge? The influence of ICT on the motivation for knowledge sharing , 1999 .

[39]  R. E. Miles,et al.  Fit, Failure and the Hall of Fame , 1984 .

[40]  Torben Pedersen,et al.  The Economic Geography of Offshoring: The Fit Between Activities and Local Context , 2011 .

[41]  J. Dunning Location and the multinational enterprise: A neglected factor? , 1998 .

[42]  R. Tulder,et al.  Antecedents and performance consequences of international outsourcing , 2005 .

[43]  T. Pedersen,et al.  The organizational design of offshoring: Taking stock and moving forward , 2013 .

[44]  Xiaohong Li,et al.  Proactive supply risk management methods for building a robust supply selection process when sourcing from emerging markets , 2008 .

[45]  M. Mohiuddin Research on Offshore Outsourcing: A Systematic Literature Review , 2010 .

[46]  Michael J. Mol,et al.  An evolutionary stage model of outsourcing and competence destruction: A Triad comparison of the consumer electronics industry , 2008 .

[47]  Roger J. Calantone,et al.  Tacit knowledge transfer and firm innovation capability , 2003 .

[48]  Keith D. Brouthers,et al.  Boundaries of the Firm: Insights From International Entry Mode Research , 2007 .

[49]  Luitzen de Boer,et al.  What follows after the decision to offshore production , 2013 .

[50]  F. Bosch,et al.  Offshoring strategy: Motives, functions, locations, and governance modes of small, medium-sized and large firms , 2011 .

[51]  Marco Busi,et al.  Setting the Outsourcing Research Agenda , 2008 .

[52]  Wendy L. Tate,et al.  Offshore outsourcing of professional services: A transaction cost economics perspective , 2008 .