Not yours, not mine... but ours: integrating learning skills for integrated learning

In 2007, QUT's Division of Technology, Information and Learning Support implemented a collaborative model of service and support for learning skills. Involving a strategic partnership between the Library and Teaching and Learning Support Services (TALSS), this model sees Library staff also assuming responsibility for point-of-need support and ongoing development of academic study skills as well as information literacy. This paper outlines the major outcomes of the project and highlights ongoing initiatives to extend the model to incorporate resource provision and curriculum development. The paper elaborates and reflects on the strategic and operational processes, managerial strategies, staffing and resourcing issues, and evaluation and reporting methodologies involved in applying this model within the context of a large, multi-campus academic institution. Finally, the paper analyses the success or otherwise of the initiative, and critiques the achievements, challenges and issues born as a result of the process.