A Model of Culture-General Competence for Education and Training: Validation Across Services and Key Specialties

Abstract : Preparing people for the cultural aspect of their jobs is a challenge for leaders. A key difficulty is that their people may ultimately go anywhere. US personnel have to be ready to engage and work with people from countless cultures. And to get up to speed quickly in new areas of operation. They need a set of cultural skills that apply no matter where they hit the ground. We refer to this set of skills as culture-general competence. The aim of the current study was to further test a model of culture-general competence. We call the model Adaptive Readiness for Culture (ARC). It is general in that it applies across all regions of interest. The skills that comprise ARC were identified in an earlier study of Marine Corps and Army service members who had worked in multiple cultures. This unique aspect of the study was essential to tease out general skills from specific area knowledge. The current study extended the sample to determine how well the model applies across the DoD and Total Force.

[1]  M. Chi Quantifying Qualitative Analyses of Verbal Data: A Practical Guide , 1997 .

[2]  Alvino E. Fantini,et al.  Exploring and Assessing Intercultural Competence , 2006 .

[3]  Alma T. Mintu Cultures and Organizations: Software of the Mind , 1992 .

[4]  J. C. Flanagan Psychological Bulletin THE CRITICAL INCIDENT TECHNIQUE , 2022 .

[5]  S. Schwartz Are There Universal Aspects in the Structure and Contents of Human Values , 1994 .

[6]  Johnny Saldaña,et al.  The Coding Manual for Qualitative Researchers , 2009 .

[7]  G. Hofstede,et al.  Cultures and Organizations: Software of the Mind , 1991 .

[8]  Brian J. Ruggeberg,et al.  DOING COMPETENCIES WELL: BEST PRACTICES IN COMPETENCY MODELING , 2011 .

[9]  John C. Parker,et al.  “This culture” , 1940, Electrical Engineering.

[10]  Winston R. Sieck,et al.  Metacognitive Strategies for Making Sense of Cross-Cultural Encounters , 2013 .

[11]  Elwood F. Holton,et al.  The Adult Learner : The Definitive Classic in Adult Education and Human Resource Development , 1998 .

[12]  Ted Dunning,et al.  Accurate Methods for the Statistics of Surprise and Coincidence , 1993, CL.

[13]  Lyle M. Spencer,et al.  Competence at Work: Models for Superior Performance , 1993 .

[14]  A. Zinni Strategies for Developing and Practicing Cross-Cultural Expertise in the Military , 2012 .

[15]  P. Earley,et al.  The Elusive Cultural Chameleon: Cultural Intelligence as a New Approach to Intercultural Training for the Global Manager , 2004 .

[16]  Fritz Drasgow,et al.  Training, Developing, and Assessing Cross-Cultural Competence in Military Personnel , 2011 .

[17]  V. Braun,et al.  Using thematic analysis in psychology , 2006 .

[18]  Winston Bennett,et al.  Understanding Mission Essential Competencies as a Work Analysis Method , 2007 .

[19]  Amy Alrich Framing the Cultural Training Landscape: Phase I Findings , 2008 .

[20]  D. Mcclelland Testing for competence rather than for "intelligence". , 1973, The American psychologist.

[21]  Gavan Lintern,et al.  The Cambridge Handbook of Expertise and Expert Performance: Eliciting and Representing the Knowledge of Experts , 2006 .

[22]  Allison Abbe,et al.  Cross-Cultural Competence in Army Leaders: A Conceptual and Empirical Foundation , 2007 .

[23]  Daniel P. McDonald,et al.  DEVELOPING AND MANAGING CROSS-CULTURAL COMPETENCE WITHIN THE DEPARTMENT OF DEFENSE: RECOMMENDATIONS FOR LEARNING AND ASSESSMENT , 2008 .