Understanding Collaboration Success in Context of Cognitive and Social Presence

Collaboration and the success of collaborative efforts has been the focus of much information systems research. Recent measures of collaboration success include effectiveness, efficiency, productivity, commitment, satisfaction with the process, and satisfaction with the outcome. While the possible antecedents of collaboration success are many and varied, we suggest that constructs from the e-learning literature, that evolved independently from the information systems collaboration literature, can be used to explain differences in perceived collaboration success. Results from a recent exploratory study demonstrate that cognitive presence and social presence explain a large amount of the variance of different collaboration success metrics.

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