Collective Intelligence: Concepts, Analytics and Implications

Collective Intelligence is often referred to as ability of groups, organizations, communities and cultures to exhibit mind-like properties. It is a form of intelligence which emerges out of collaboration, coordination and cooperation of many individuals. Collective Intelligence is an old concept which has been there since ages from hunter gatherers to human societies. However, it has got renewed attention only recently after recent developments in information technology & social media and the World Wide Web. The new forms of communication technologies support cooperation and collaboration among large number of individuals irrespective of geographical boundaries. This has generated new concepts of working together such as computer supported cooperative work, collective knowledge systems, participative Web (Web 2.0) and collective intelligence. Taking into account the enormous opportunities that collective intelligence may have, it is utmost important to understand the dynamics of emergent collective intelligence and the factors shaping and affecting it. This paper tries to identify the key concepts and themes around collective intelligence; present a suitable methodology of analyzing the dynamics; and explore the possibilities of applying collective intelligence concept to designing better working teams and higher order organizations and society.

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