Medical Sentiment Analysis using Social Media: Towards building a Patient Assisted System

With the enormous growth of Internet, more users have engaged in health communities such as medical forums to gather health-related information, to share experiences about drugs, treatments, diagnosis or to interact with other users with similar condition in communities. Monitoring social media platforms has recently fascinated medical natural language processing researchers to detect various medical abnormalities such as adverse drug reaction. In this paper, we present a benchmark setup for analyzing the sentiment with respect to users’ medical condition considering the information, available in social media in particular. To this end, we have crawled the medical forum website ‘patient.info’ with opinions about medical condition self narrated by the users. We constrained ourselves to some of the popular domains such as depression, anxiety, asthma, and allergy. The focus is given on the identification of multiple forms of medical sentiments which can be inferred from users’ medical condition, treatment, and medication. Thereafter, a deep Convolutional Neural Network (CNN) based medical sentiment analysis system is developed for the purpose of evaluation. The resources are made available to the community through LRE map for further research.

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