Methodological contributions to professional education and training

Professional education and training plays a crucial role for successful transfer of innovative software engineering technologies and for achieving long-term strategic goals of an organization. We describe how empirically validated knowledge related to methods, tools and techniques is organized and maintained in an organizational unit called Experience Factory. The emphasis is on describing how the knowledge and experience available from the Experience Factory is integrated into professional education and training courses and programs. The Web-based training approach is focusing on computer supported collaborative learning. We apply the fundamental quality improvement paradigm to describe the different steps for how to perform and develop courses and programs by applying principles of systematic product and process management.