Information behaviour meets social capital: a conceptual model

Much research has been done on the favourable influence of social environment and social networks on knowledge production. The aim of this article is to design a theoretical framework where both information behaviour (IB) research and social capital (SC) research are integrated. Integrating these areas is seen as an advantage when focusing on the social construction of knowledge, and a model is proposed to illuminate sources and consequences of social capital and knowledge sharing. This framework will function as a basis on which to build when the authors proceed with a number of empirical studies involving the university context, social networks of the unemployed, and virtual networks of young people.

[1]  Kathleen C. Schwartzman,et al.  DIFFUSION IN ORGANIZATIONS AND SOCIAL MOVEMENTS: From Hybrid Corn to Poison Pills , 2007 .

[2]  Gunilla Widén-wulff,et al.  Information as a resource in the insurance business: the impact of structures and processes on organization information behaviour , 2003 .

[3]  Gunilla Widén,et al.  Explaining knowledge sharing in organizations through the dimensions of social capital , 2004, J. Inf. Sci..

[4]  Mariam Ginman,et al.  Social Capital as a Communicative Paradigm , 2003, Health Informatics J..

[5]  T. Shallice What ghost in the machine? , 1992, Nature.

[6]  E. Wenger Communities of Practice: Learning, Meaning, and Identity , 1998 .

[7]  M. Becerra,et al.  Perceived Trustworthiness Within The Organization: The Moderating Impact Of Communication Frequency , 2002 .

[8]  Elisabeth Davenport,et al.  Managing social capital , 2006, Annu. Rev. Inf. Sci. Technol..

[9]  Francis Fukuyama,et al.  Social Capital and the Global Economy , 1995 .

[10]  Catherine A. Johnson Social capital and the search for information: Examining the role of social capital in information seeking behavior in Mongolia: Research Articles , 2007 .

[11]  Hazel Hall,et al.  Organizational knowledge and communities of practice , 2005, Annu. Rev. Inf. Sci. Technol..

[12]  Anna-Karin Tötterman,et al.  What a social capital perspective can bring to the understanding of information sharing in a university context , 2007, Inf. Res..

[13]  Gunilla Widén-Wulff The Challenges of Knowledge Sharing in Practice , 2007 .

[14]  R. Tindale,et al.  ‘Social Sharedness’ as a Unifying Theme for Information Processing in Groups , 2000 .

[15]  E. Wenger Communities of practice: Learning , 1998 .

[16]  Jean-Paul A. Barthès,et al.  Knowledge Management , 1994, Encyclopedia of Database Systems.

[17]  Etienne Wenger,et al.  Communities of Practice: Learning, Meaning, and Identity , 1998 .

[18]  Jessie Kennedy,et al.  Managing social capital as knowledge management - some specification and representation issues , 2005, ASIST.

[19]  Thomas D. Wilson,et al.  Human Information Behavior , 2000, Informing Sci. Int. J. an Emerg. Transdiscipl..

[20]  J. Drury,et al.  The Intergroup Dynamics of Collective Empowerment: Substantiating the Social Identity Model of Crowd Behavior , 1999 .

[21]  R. Fidel,et al.  Conceptual Frameworks in Information Behavior. , 2001 .

[22]  Hazel Hall,et al.  KM, culture and compromise: interventions to promote knowledge sharing supported by technology in corporate environments , 2007, J. Inf. Sci..

[23]  F. Tönnies,et al.  Community and Society , 1988 .

[24]  Neil M. Bruce The Challenges of Knowledge Sharing in Practice: A Social Approach , 2008 .

[25]  S. Ghoshal,et al.  Social Capital, Intellectual Capital, and the Organizational Advantage , 1998 .

[26]  John Field,et al.  Social Capital: Critical Perspectives , 2000 .

[27]  C. Frith Social cognition , 2008, Philosophical Transactions of the Royal Society B: Biological Sciences.

[28]  Betsy Van der Veer Martens,et al.  The scholar's courtesy: The role of acknowledgement in the primary communication process , 1997 .

[29]  Masanori Takezawa,et al.  Centrality in sociocognitive networks and social influence : An illustration in a group decision-making context , 1997 .

[30]  Bryce Allen,et al.  Information Tasks: Toward a User-Centered Approach to Information Systems , 1996 .

[31]  J. Coleman Foundations of Social Theory , 1990 .

[32]  Steven L. Blader,et al.  Identity and Cooperative Behavior in Groups , 2001 .

[33]  Xavier de Souza Briggs,et al.  Brown kids in white suburbs: Housing mobility and the many faces of social capital , 1998 .

[34]  Blaise Cronin,et al.  Knowledge management, organizational culture and Anglo-American higher education , 2001, J. Inf. Sci..

[35]  B J Culliton,et al.  Health. , 1974, Science.

[36]  Gunilla Widén-Wulff The challenges of knowledge sharing in practice : a social approach , 2007 .

[37]  Laurence Prusak,et al.  In good company: how social capital makes organizations work , 2001, UBIQ.

[38]  Blaise Cronin,et al.  The Scholar's Courtesy: The Role Of Acknowledgement In The Primary Communication Process , 1995 .

[39]  Reijo Savolainen Everyday life information seeking: Approaching information seeking in the context of “way of life” , 1995 .

[40]  R. Hjerppe Social Capital and Economic Growth , 1998 .

[41]  Sue Newell,et al.  Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge , 2007, J. Assoc. Inf. Sci. Technol..

[42]  Journal of Information Science , 1984 .

[43]  M. Woolcock Social capital and economic development: Toward a theoretical synthesis and policy framework , 1998 .

[44]  H. Chaiklin,et al.  Unraveling the Mystery of Health: How People Manage Stress and Stay Well , 1989 .

[45]  S. Ghoshal,et al.  Social Capital and Value Creation: The Role of Intrafirm Networks , 1998 .

[46]  P. Bourdieu Forms of Capital , 2002 .

[47]  J. Hagel,et al.  Net gain: Expanding markets through virtual communities , 1999 .

[48]  Mirja Iivonen,et al.  Managing knowledge-based organizations through trust , 2004 .

[49]  A. Portes Social Capital: Its Origins and Applications in Modern Sociology , 1998 .

[50]  Morten T. Hansen,et al.  The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits , 1999 .

[51]  Patrick Wilson,et al.  The Cognitive and the Social@@@The Social Construction of Science: A Comparative Study of Goal Direction Research Evolution, and Legitimation.@@@Second-Hand Knowledge: An Inquiry into Cognitive Authority. , 1983 .

[52]  W. Kennan,et al.  Social capital: reconceptualizing the bottom line , 2000 .

[53]  J. Coleman,et al.  Social Capital in the Creation of Human Capital , 1988, American Journal of Sociology.

[54]  Pahtricia M. Sias,et al.  Employee Uncertainty and Information-Seeking in Newly Formed Expansion Organizations , 2001 .

[55]  Sue Newell,et al.  Overcoming knowledge management challenges during ERP implementation: The need to integrate and share different types of knowledge: Research Articles , 2007 .

[56]  Catherine A. Johnson Social capital and the search for information: Examining the role of social capital in information seeking behavior in Mongolia , 2007, J. Assoc. Inf. Sci. Technol..

[57]  Steven Durlauf,et al.  Social Capital , 2004 .

[58]  Robert D. Putnam,et al.  Bowling alone: the collapse and revival of American community , 2000, CSCW '00.

[59]  G. Hutton Net gain: Expanding markets through virtual communities , 1998 .

[60]  A. Antonovsky,et al.  The structural sources of salutogenic strengths. , 1991 .

[61]  Hazel Hall,et al.  Borrowed theory: Applying exchange theories in information science research , 2003 .

[62]  Harry Scarbrough,et al.  The role of inter-unit coordination mechanisms in knowledge sharing: a case study of a British MNC , 2006, J. Inf. Sci..