A COMPUTER SIMULATION APPROACH TO THE TEACHING OF MAIL SURVEY STRATEGY ALTERNATIVES AND CHOICE

The author uses a computer simulation of mail questionnaire response rates to acquaint students with trade-offs in terms of survey cost, accuracy, and time. In the absence of a theoretical base in the literature, the approach familiarizes students with current issues and problems, and helps to develop a decision-making framework for this survey method. A step-by-step procedure emphasizing student involvement is described.