Leadership and Emotional Intelligence: A Study of University Library Directors and Their Senior Management Teams

Drawing on the results of a survey sent to library directors and senior management team members working in Association of Research Libraries member libraries in the Western United States, this study explores the ideal emotional intelligence traits of both academic library directors and the members of their senior management teams. Respondents were asked to identify the top ten ideal traits needed by directors and senior management team members. The study explores the extent to which each respondent agreed on the most important emotional intelligence traits for each organizational role. Results include lists of the top ten ideal traits for each organizational role and the top ten ideal shared traits for library leaders.

[1]  Jay R. Galbraith,et al.  When Two (or More) Heads are Better Than One: The Promise and Pitfalls of Shared Leadership , 2002 .

[2]  R. Boyatzis,et al.  Primal leadership , 2009, IEEE Engineering Management Review.

[3]  D. Goleman,et al.  An EI-Based Theory of Performance From the book The Emotionally Intelligent Workplace , 2002 .

[4]  Abraham Carmeli,et al.  The relationship between emotional intelligence and work attitudes, behavior and outcomes: An examination among senior managers , 2003 .

[5]  L. Donaldson Strategic Leadership: Top Executives and Their Effects on Organizations , 1997 .

[6]  F. Brown,et al.  Transformational leadership and emotional intelligence: a potential pathway for an increased understanding of interpersonal influence , 2005 .

[7]  Jennifer M. George,et al.  Leader positive mood and group performance: The case of customer service. , 1995 .

[8]  Allan P. O. Williams Leadership at the Top , 2009 .

[9]  Jon R. Katzenbach,et al.  Teams at the Top , 1997 .

[10]  Ronald R. Powell,et al.  The Next Library Leadership: Attributes of Academic and Public Library Directors , 2003 .

[11]  Denny Meyer,et al.  It's the situation I'm in: the importance of managerial context to effectiveness , 2003 .

[12]  Paul V. Martorana,et al.  The impact of chief executive officer personality on top management team dynamics:one mechanism by which leadership affects organizational performance. , 2003, The Journal of applied psychology.

[13]  R. Riggio,et al.  Transformational leadership, 2nd ed. , 2006 .

[14]  Michael Maccoby,et al.  Narcissistic Leaders The Incredible Pros, the Inevitable Cons , 2004 .

[15]  J. George Emotions and Leadership: The Role of Emotional Intelligence , 2000 .

[16]  Robert Hogan,et al.  What we know about Leadership , 2005 .

[17]  B. Carroll How it really works , 2008, BMJ : British Medical Journal.

[18]  Nitin Nohria,et al.  What really works. , 2003, Harvard business review.

[19]  Susan K. Martin The changing role of the library director : Fund-raising and the academic library , 1998 .

[20]  Peter Senge,et al.  In praise of the incomplete leader , 2007, IEEE Engineering Management Review.

[21]  Peter Hernon,et al.  Emotional Intelligence: Which Traits Are Most Prized? , 2006 .

[22]  C. Fernandez Emotional intelligence in the workplace. , 2007, Journal of public health management and practice : JPHMP.

[23]  V. Druskat,et al.  Building the emotional intelligence of groups. , 2001, Harvard business review.

[24]  Malcolm Higgs,et al.  Emotional intelligence – A review and evaluation study , 2000 .

[25]  C. Stough,et al.  Examining the relationship between leadership and emotional intelligence in senior level managers , 2002 .