User Experience Evolution of M-Learning Applications

The development of a mobile learning application is associated with many challenges including timely technology, richness of the learning content, pedagogy, usability, and the design of user experience. Users’ expectations and requirements on m-learning applications have evolved since the beginning of this millennium. The evolvement is mainly a result of the advancement of mobile technologies, devices, and network services. Users’ expectations are based on previous experiences, expertise level, and the context that users have previously worked. The focus of this paper is on mobile learning usability and user experience. We elaborate on m-learning applications’ user experience evolution from 2003 to 2016. The results demonstrate that usability needs to be complemented with user experience analysis when developing mlearning applications.

[1]  Mohamed Jamal Zemerly,et al.  Learner-Centric Context-Aware Mobile Learning , 2007 .

[2]  Hui Luo,et al.  WiFi: what's next? , 2002, IEEE Commun. Mag..

[3]  D. Dolinski,et al.  Social Influence , 2007 .

[4]  Ruimin Shen,et al.  Constructing a user experience-based mobile learning environment: problems and solutions , 2012 .

[5]  Jun Kong,et al.  User experience with web browsing on small screens: Experimental investigations of mobile-page interface design and homepage design for news websites , 2016, Inf. Sci..

[6]  Joonwon Lee,et al.  Hooked on smartphones: an exploratory study on smartphone overuse among college students , 2014, CHI.

[7]  Marc Hassenzahl,et al.  User experience - a research agenda , 2006, Behav. Inf. Technol..

[8]  Agnes Kukulska-Hulme,et al.  Mobile Usability in Educational Contexts: What have we learnt? , 2007 .

[9]  Amir Dirin,et al.  CASE STUDY: FROM REQUIREMENTS LIST TO AN EDUCATIONAL GAME , 2015 .

[10]  Turkka Keinonen,et al.  User-centered design and fundamental need , 2008, NordiCHI.

[11]  Lung-Hsiang Wong,et al.  A learner-centric view of mobile seamless learning , 2012, Br. J. Educ. Technol..

[12]  Mircea-Florin Vaida,et al.  A multimodal affective monitoring tool for mobile learning , 2015, 2015 14th RoEduNet International Conference - Networking in Education and Research (RoEduNet NER).

[13]  Victor I. Chang,et al.  Multimedia augmented m-learning: Issues, trends and open challenges , 2016, Int. J. Inf. Manag..

[14]  Marco Aurisicchio,et al.  THE SCENARIO OF USER EXPERIENCE , 2011 .

[15]  Steve Drew,et al.  Towards Acceptance M-Learning Approach in Higher Education in Saudi Arabia , 2016 .

[16]  Virpi Roto,et al.  USER EXPERIENCE WHITE PAPER Bringing clarity to the concept of user experience , 2011 .

[17]  Reyes Juárez-Ramírez,et al.  Framework to Evaluate M-Learning Systems: A Technological and Pedagogical Approach , 2016, IEEE Revista Iberoamericana de Tecnologias del Aprendizaje.

[18]  Gordon B. Davis,et al.  User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..

[19]  Allan Collins,et al.  The second educational revolution: rethinking education in the age of technology , 2010, J. Comput. Assist. Learn..

[20]  Daniel Su Kuen Seong,et al.  Usability guidelines for designing mobile learning portals , 2006, Mobility '06.

[21]  J. Langer,et al.  Managing an NFC Ecosystem , 2008, 2008 7th International Conference on Mobile Business.

[22]  Alistair G. Sutcliffe,et al.  Investigating user experience in Second Life for collaborative learning , 2012, Int. J. Hum. Comput. Stud..

[23]  Muhammad Rafie Mohd Arshad,et al.  Perspectives of Students’ Behavior Towards Mobile Learning (M-learning) in Egypt: an Extension of the UTAUT Model , 2016 .

[24]  Carina S. González-González,et al.  Usability and User Experience: What Should We Care About? , 2015, Int. J. Inf. Technol. Syst. Approach.

[25]  Steve Howard,et al.  Heuristic Evaluation and Mobile Usability: Bridging the Realism Gap , 2004, Mobile HCI.

[26]  Richard E. Mayer,et al.  Students' beliefs about mobile devices Vs. desktop computers in South Korea and the United States , 2012, Comput. Educ..

[27]  Amir Dirin,et al.  Adaptive M-learning Application for Driving Licencess Candidates Based on UCD for M-learning Framework , 2014, CSEDU.

[28]  Ruimin Shen.  Constructing a user experience user experience-based mobile learning environment , 2014 .

[29]  Vanja Garaj.  m-Learning in the Education of Multimedia Technologists and Designers at the University Level: A User Requirements Study , 2010, IEEE Transactions on Learning Technologies.

[30]  Prashant Palvia,et al.  The social influence model of technology adoption , 2010, Commun. ACM.

[31]  Mark Guzdial,et al.  Learner-centered design: the next challenge for hci , 1994 .