Part I: Concepts and Techniques for Crafting and Executing Strategy Section A: Introduction and Overview Chapter 1: What Is Strategy and Why Is It Important? Chapter 2: Leading the Process of Crafting and Executing Strategy Section B: Core Concepts and Analytical Tools Chapter 3: Evaluating a Company's External Environment Chapter 4: Evaluating a Company's Resources and Competitive Position Section C: Crafting a Strategy Chapter 5: Five Generic Competitive Strategies--Which One to Employ? Chapter 6: Supplementing the Chosen Competitive Strategy: Other Important Strategy Choices Chapter 7: Strategies for Competing in Foreign Markets Chapter 8: Diversification: Strategies for Managing a Group of Businesses Chapter 9: Ethical Business Strategies, Social Responsibility, and Environmental Sustainability Section D: Executing the Strategy Chapter 10: Building an Organization Capable of Good Strategy Execution Chapter 11: Managing Internal Operations: Actions That Promote Good Strategy Execution Chapter 12: Corporate Culture and Leadership: Keys to Good Strategy Execution Part II: Cases Section A: Crafting Strategy in Single-Business Companies 1. Whole Foods Market in 2008--Vision, Core Values, and Strategy 2. Costco Wholesale Corp. in 2008--Mission, Business Model, and Strategy 3. JetBlue Airways: A Cadre of New Managers Takes Control 4. Competition in the Golf Equipment Industry in 2008 5. Competition in the Movie Rental Industry in 2008: Netflix and Blockbuster Battle for Market Leadership 6. Dell, Inc. in 2008--Can It Overtake Hewlett-Packard as the Worldwide Leader in Personal Computers? 7. Apple, Inc. in 2008 8. Panera Bread Company 9. Rogers's Chocolates 10. Nucor Corporation--Competing Against Low Cost Foreign Imports 11. Competition in Video Game Consoles 12. Nintendo's Strategy for the Wii--Good Enough to Beat Xbox 360 and PlayStation 3? 13. Corona Beer 14. Google's Strategy in 2008 15. The Challenges Facing eBay in 2008--Time for Changes in Strategy? 16. Loblaw Companies Limited: Preparing for Wal-Mart Supercenters 17. Research in Motion: Managing Explosive Growth Section B: Crafting Strategy in Diversified Companies 18. Adidas in 2008: Has Corporate Restructuring Increased Shareholder Value? 19. PepsiCo's Diversification Strategy in 2008 Section C: Executing Strategy and Strategic Leadership 20. Robin Hood 21. Dilemma at Devil's Den 22. Wal-Mart Stores, Inc. in 2008--Management's Initiatives to Transform the Company and Curtail Wal-Mart Bashing 23. Southwest Airlines in 2008: Culture, Values, and Operating Practices 24. Shangri-La Hotels Section D: Strategy, Ethics, and Social Responsibility 25. E. & J. Gallo 26. Detecting Unethical Practices at Supplier Factories: The Monitoring and Remediation Challenges