论文信息 - A Usability Evaluation of the Online National Survey for College Graduates (NSCG)

A Usability Evaluation of the Online National Survey for College Graduates (NSCG)

The National Survey for College Graduates (NSCG) is an online data collection Web site that collects education and job information from diverse users who have received bachelor’s degrees from American schools or abroad. In October and November 2009, the Statistical Research Division (SRD) evaluated the usability of the NSCG online survey. The testing evaluated the success and satisfaction of eight participants who attempted to complete the survey developed by the Special Surveys Branch (SSB) of the Demographic Surveys Division (DSD). Usability testing revealed a few usability problems, including illogical placement of survey items and difficulty entering information. This report summarizes the methods and findings of this usability evaluation.

Jennifer C. Romano | Jennifer M. Chen

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