Assessment of Healing Environment in Paediatric Wards

Abstract Malaysian paediatric wards were assessed on their quality status and design trends towards creation of the healing environment. The objective was to promote best practices. Post-Occupancy Evaluation (POE) studies were conducted upon paediatric wards in eight hospitals in the Klang Valley. Methodology adopted UK's NHS AEDET and ASPECT Evaluation toolkits, which evaluated the physical qualities and staff & patients’ satisfaction levels respectively. Those involved 215 nurses and 217 patient's questionnaires respondents, personal on-site observations, and photographic documentations as supplementary evidences. Results seemed to show the disparity between the positivity of the physical design in relation to users’ satisfaction. Implications of the findings are discussed.

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