论文信息 - A Holistic Process Performance Analysis through a Performance Data Warehouse

A Holistic Process Performance Analysis through a Performance Data Warehouse

This paper describes how a performance data warehouse can be used to facilitate business process improvement that is based on holistic performance measurement. The feasibility study shows how management and analysis of performance data can be facilitated by a data warehouse approach. It is argued that many of the shortcomings of traditional measurement systems can be overcome with this performance data warehouse approach.

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