Complex Responsive Processes in Organizations: Learning and Knowledge Creation

Introduction - can learning and knowledge creation in organizations really be managed?. Part 1 The Foundations of Mainstream Views on Learning and Knowledge Creation in Organizations: Systems Thinking Mainstream Thinking about Learning and Knowledge Creation in Organizations Transmitting knowledge between individuals, diffusing it across an organization and storing it in explicit forms Constructing knowledge and making sense in communities of practice Different levels of Learning and Knowledge Creation in Organizations - the individual and the social The individual and the social as separate mutually influencing levels Moving away from the split between individual and social. Part 2 Towards a Complexity Perspective: The Emergence of Knowledge in Complex Responsive Processes of Relating The Emergence of the Individual and the Social in Communicative Interaction Complex adaptive systems as a source domain for analogies of human acting and knowing The evolution of the mind, self and society Back to the complexity sciences for analogies Communicative Action in the Medium of Symbols The importance of feelings - protosymbols The importance of reflection-in-action - significant symbols, The multiple aspects of symbols Organization of Communicative Action - rule-based or self-organizing knowledge? Global rules and the structuring of communication Narrative forms of communication Local rules and the structuring of communication Communicative action as patterning process Themes organizing the experience of being together The Emergence of Enabling Constraints power relations and unconscious processes Turn taking, power and ideology The dynamics of inclusion-exclusion and anxiety, Fantasy and unconscious processes Organization as Communication in the Living Present - how knowledge emerges in complex responsive processes of relating Identity and difference - boundaries around a system or movement of process? Complex responsive processes of relating in the living present. Part 3 Systems Thinking and the Perspective of Complex Responsive Processes: Comparisons and implications Comparing Systems - thinking and the Perspective of Complex Responsive Processes From sender-receiver to responsive relating From storing to perpetually constructing memory From the individual-social split to individuals in social relationship From the individual tacit/unconscious to unconscious processes of relating From systems of language to the action of language Institutions, communication and power Dialogue and ordinary conversation in the living present The Organizational Implications of Complex Responsive Processes of Knowledge Creation, The limitations of mainstream prescriptions on knowledge management- Focusing attention on participative self organization.