The Internet, e‐commerce and older people: an actor‐network approach to researching reasons for adoption and use

Many older people are discovering the Internet, and some are also making good use of electronic commerce and all that goes with it. Others, however, are not adopting these technologies. This paper questions why some older people adopt Internet technologies while others do not, and offers a research framework, based on actor‐network theory, for investigating adoption of Internet technologies by older people. In this paper, innovation translation is used to illustrate how specific cases of adoption have occurred. Innovation translation presents a different view of innovation than the better‐known theory of innovation diffusion, but one that the authors argue is better suited for research in socio‐technical situations like this.

[1]  Arthur Tatnall,et al.  Innovation and change in the Information Systems curriculum of an Australian University: a socio-technical perspective. , 2000 .

[2]  Mike Michael,et al.  Actor-Networks and Ambivalence: General Practitioners in the UK Cervical Screening Programme , 1993 .

[3]  E. Lawrence Internet Commerce: Digital Models for Business , 2003 .

[4]  Arthur Tatnall,et al.  Actor-Network Theory and Information Systems Research , 1999 .

[5]  W. Orlikowski,et al.  Information Technology and Changes in Organizational Work , 1996, IFIP Advances in Information and Communication Technology.

[6]  E. Rogers,et al.  Diffusion of innovations , 1964, Encyclopedia of Sport Management.

[7]  John Law,et al.  Notes on the theory of the actor-network: Ordering, strategy, and heterogeneity , 1992 .

[8]  J. Law TECHNOLOGY AND HETEROGENEOUS ENGINEERING: THE CASE OF PORTUGUESE EXPANSION , 2018, SCIENCE & TECHNOLOGY STUDIES.

[9]  Ann Swidler,et al.  THE NEW SOCIOLOGY OF KNOWLEDGE , 1994 .

[10]  V. Rich Personal communication , 1989, Nature.

[11]  Bruno Latour,et al.  The Powers of Association , 1984 .

[12]  I. Coulson,et al.  INTRODUCTION: TECHNOLOGICAL CHALLENGES FOR GERONTOLOGISTS IN THE 21st CENTURY , 2000 .

[13]  Chris Bigum,et al.  Solutions in Search of Educational Problems: Speaking for Computers in Schools , 1998 .

[14]  Brian P. Bloomfield,et al.  Management Consultants: Systems Development, Power and the Translation of Problems , 1992 .

[15]  Pamela F. Wendt,et al.  Silver surfers: Training and evaluating internet use among older adult learners , 1999 .

[16]  Steve Woolgar,et al.  The Machine at Work: Technology, Work and Organization , 1997 .

[17]  Hank Bromley THE SOCIAL CHICKEN AND THE TECHNOLOGICAL EGG: EDUCATIONAL COMPUTING AN THE TECHNOLOGY/SOCIETY DIVIDE , 1997 .

[18]  Denise C. Park,et al.  EFFECTS OF AGE AND TRAINING FORMATS ON BASIC COMPUTER SKILL ACQUISITION IN OLDER ADULTS , 1998 .

[19]  H. Bouma,et al.  GERONTECHNOLOGY: CREATING ENABLING ENVIRONMENTS FOR THE CHALLENGES AND OPPORTUNITIES OF AGING , 2000 .

[20]  M. Callon Some Elements of a Sociology of Translation: Domestication of the Scallops and the Fishermen of St Brieuc Bay , 1984 .

[21]  Richard Vidgen,et al.  Boxes, Non-Human Stakeholders and the Translation of IT Through Mediation , 1996 .

[22]  Anthony Marien Gerard. Gilding Student construction of a knowledge-based system as an actor network , 1997 .

[23]  Jan Nespor,et al.  Knowledge In Motion : Space, Time And Curriculum In Undergraduate Physics And Management , 2014 .

[24]  Harvey L. Sterns,et al.  A Novel Goal-Oriented Approach for Training Older Adult Computer Novices: Beyond the Effects of Individual-Difference Factors. , 1999 .