What do airline mission statements reveal about value and strategy?
暂无分享,去创建一个
[1] Edwin A. Locke,et al. Relationships Among Goal Difficulty, Business Strategies, and Performance On A Complex Management Simulation Task , 1991 .
[2] Ian Wilson,et al. Realizing the power of strategic vision , 1992 .
[3] A. Khalifa. Mission, purpose, and ambition: redefining the mission statement , 2012 .
[4] Mahour Mellat-Parast,et al. Linking business strategy to service failures and financial performance: Empirical evidence from the U.S. domestic airline industry , 2015 .
[5] A. Kakabadse,et al. Essence of Leadership , 1998 .
[6] Jesper W. Schneider,et al. Matrix comparison, Part 1: Motivation and important issues for measuring the resemblance between proximity measures or ordination results , 2007 .
[7] Mission Statement in Indian Companies: A Content Analysis , 2006 .
[8] Lonza Laura,et al. European Aviation Environmental Report 2016 , 2016 .
[9] R. P. Mohanty,et al. Understanding service quality , 2013 .
[10] C. Bart. A comparative analysis of mission statement content in secular and faith‐based hospitals , 2007 .
[11] Hokey Min,et al. A comparative performance analysis of airline strategic alliances using data envelopment analysis , 2016 .
[12] Isabel Maria Macedo,et al. Revisiting the link between mission statements and organizational performance in the non-profit sector: The mediating effect of organizational commitment , 2016 .
[13] Glenn B. Voss,et al. SERVCON: development and validation of a multidimensional service convenience scale , 2007 .
[14] Osman M. Karatepe,et al. An examination of the consequences of corporate social responsibility in the airline industry: Work engagement, career satisfaction, and voice behavior , 2017 .
[15] Lew G. Brown. Convenience in Services Marketing , 1990 .
[16] Mark Jenkins,et al. Organizational Values: A Dynamic Perspective , 2013 .
[17] C. Feng,et al. Brand relationship between global airline alliances and their member airlines , 2016 .
[18] Steven W Sender. Systematic Agreement: A Theory of Organizational Alignment. , 1997 .
[19] Rhonda K. Reger,et al. A Content Analysis of the Content Analysis Literature in Organization Studies: Research Themes, Data Sources, and Methodological Refinements , 2007 .
[20] Andrew S. Klein. Corporate culture: its value as a resource for competitive advantage , 2011 .
[21] Vladimir Batagelj,et al. Understanding Large Temporal Networks and Spatial Networks , 2014 .
[22] M. Porter. Competitive Advantage: Creating and Sustaining Superior Performance , 1985 .
[23] Hongwei He,et al. Alliance brands: Building corporate brands through strategic alliances? , 2006 .
[24] S. Azizi,et al. A Content Analysis Of The Mission Statements Of Iran, Turkey, India And United States Pharmaceutical Companies , 2014 .
[25] Carlos Rey,et al. Balanced Organizational Values: From Theory to Practice , 2015 .
[26] Yahua Zhang,et al. An investigation of service quality, customer satisfaction and loyalty in China’s airline market , 2016 .
[27] G. Luffman,et al. Mission statements: selling corporate values to employees. , 1991, Long range planning.
[28] Valarie A. Zeithaml,et al. The service-quality puzzle , 1988 .
[29] Sharon Kemp,et al. Mission statements of international airlines: a content analysis , 2003 .
[30] Itzhak Harpaz,et al. Declared versus actual organizational culture as indicated by an organization's performance appraisal , 2015 .
[31] A. Karami,et al. Managers of small and medium enterprises: mission statement and enhanced organisational performance , 2009 .
[32] John F. O'Connell,et al. The strategic capability of Asian network airlines to compete with low-cost carriers , 2015 .
[33] Lynda Gratton,et al. Implementing a strategic vision—Key factors for success , 1996 .
[34] K. Krippendorff. Reliability in Content Analysis: Some Common Misconceptions and Recommendations , 2004 .
[35] Myron Glassman,et al. Do Firms Practice What They Preach? The Relationship Between Mission Statements and Stakeholder Management , 2008 .
[36] J. Sidhu. Mission Statements:: Is it Time to Shelve Them? , 2003 .
[37] Paul Hong,et al. Corporate mission, corporate policies and business outcomes: evidence from Japan , 2010 .
[38] Patrycja Klimas,et al. Organizational culture and coopetition: An exploratory study of the features, models and role in the Polish Aviation Industry , 2016 .
[39] Chris Ryan,et al. From mission statement to airline branding , 2016 .
[40] J. Child,et al. Strategies of cooperation: managing alliances, networks, and joint ventures , 2000 .
[41] Barbara R. Bartkus,et al. Mission Statement Quality and Financial Performance , 2006 .
[42] G. McLean,et al. Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management , 2010 .
[43] Á. Gallego,et al. The virtualization of the airline industry: A strategic process , 2018 .
[44] Customer Satisfaction At Low Cost Airlines: A Case Study Of Jetstar Pacific Airlines (JPA) , 2014 .
[45] R. Bruce McAfee,et al. A Comparison of the Quality of European, Japanese and U.S. Mission Statements:: A Content Analysis , 2004 .
[46] L. Ferkins,et al. The role of the board in building strategic capability : towards an integrated model of sport governance research , 2005 .
[47] Dawn Dobni,et al. Organizational Values: The Inside View of Service Productivity , 2000 .
[48] James L. Perry,et al. Values Management , 2007 .
[49] Sydney Finkelstein,et al. Vision by design: a reflexive approach to enterprise regeneration , 2008 .
[50] A. Prinzie,et al. Looking for the value of mission statements: a meta‐analysis of 20 years of research , 2011 .
[51] Stephen W. Wang. Do global airline alliances influence the passenger's purchase decision? , 2014 .
[52] B. Gupta. A comparative study of organizational strategy and culture across industry , 2011 .
[53] Joseph Peyrefitte,et al. A Content Analysis of the Mission Statements of United States Firms in Four Industries , 2006 .
[54] Stanley Wasserman,et al. Social Network Analysis: Methods and Applications , 1994 .
[55] Carlos Rey,et al. Assessing the internalization of the mission , 2016, Ind. Manag. Data Syst..
[56] E. H. Bowman. Content Analysis of Annual Reports for Corporate Strategy and Risk , 2015 .
[57] Arwen H. DeCostanza,et al. The Effect of Adaptive Organizational Culture on Long-Term Survival , 2016 .
[58] J. Carpenter,et al. Motivating Agents: How Much Does the Mission Matter? , 2016, Journal of Labor Economics.
[59] Philip H. Mirvis,et al. Vision, mission, values: Guideposts to sustainability , 2010 .
[60] M. Mohiuddin,et al. Cross-Cultural Management and Organizational Performance: A Content Analysis Perspective , 2013 .
[61] Jayanth Jayaram,et al. Determinants of quality and efficiency performance in service operations , 2016 .
[62] Nick Bontis,et al. A MODEL OF THE IMPACT OF MISSION STATEMENTS ON FIRM PERFORMANCE , 2001 .
[63] Meredith E. David,et al. MISSION STATEMENT THEORY AND PRACTICE: A CONTENT ANALYSIS AND NEW DIRECTION , 2014 .