Eliciting CM3: Emergency Problem Management at Scandinavian Airline Systems

Emergency software problems may present an immediate danger to public health, safety, general welfare or business. Hence, the organisations must be well prepared to handle them with the greatest ex ...

[1]  P. Gove.  Webster's Third New International Dictionary , 1986 .

[2]  Mira Kajko-Mattsson.  Infrastructures of virtual IT enterprises , 2003, International Conference on Software Maintenance, 2003. ICSM 2003. Proceedings..

[3]  R. A. Andrews.  An ounce of prevention: guidelines for preparing a disaster recovery plan , 1994, Proceedings of National Aerospace and Electronics Conference (NAECON'94).

[4]  E. L. Harder,et al.  The Institute of Electrical and Electronics Engineers, Inc. , 2019, 2019 IEEE International Conference on Software Architecture Companion (ICSA-C).

[5]  Kevin L. Moore,et al.  Emergency management systems: a systems approach , 1994, Proceedings of IEEE International Conference on Systems, Man and Cybernetics.

[6]  Mira Kajko-Mattsson.  Towards a business maintenance model , 2001, Proceedings IEEE International Conference on Software Maintenance. ICSM 2001.

[7]  Salvatore Mamone,et al.  The IEEE standard for software maintenance , 1994, SOEN.