Radical and incremental innovations in systems development: an empirical investigation of case tools

This paper proposes a theoretical model for systematically accounting for differences in organizational outcomes occasioned by the adoption of CASE tools. Conceptually, the model draws on innovation research and research into the introduction and use of information technology in organizations. While drawing on prior theory, the model is grounded in and elaborated by empirical data, generated by two field studies conducted into the implementation of CASE tools in systems development. The paper argues that in order to understand the implications of CASE tools, it is necessary to distinguish between changes to the process of systems development and changes to its product. Results of the field studies show that the consequences of CASE tools are influenced by the motivation behind the decision to adopt the CASE tools, and the established structure and practice of systems development in place prior to the deployment of CASE tools. This understanding allows us to better explain and predict the influence of CASE tools, suggesting where the influence of CASE tools innovation is likely to be, and further, what challenges the innovation is likely to represent to the organizational and information system status quo.

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