RFID Technology as Sustaining or Disruptive Innovation: Applications in the Healthcare Industry

In this paper we use the implementation of radio frequency identification (RFID) in various sectors of the healthcare industry as an illustration and application of how academics and managers may assess the potential for new technologies to be sustaining or disruptive to an organization. We review RFID technology, summarize literature related to disruptive innovation, develop a qualitative framework that examines the sustaining and disruptive potential of RFID, and discuss examples of healthcare applications within the context of this framework.

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