Ranking of Iran's Informatics Companies Based on EFQM and Fuzzy System

One of the important problems in operation research is ranking of some alternatives basis on some criteria. This case categorized in the Multi Criteria Decision Making methods. This paper investigated on the ranking of Iran's Informatics companies. Imprecise Information and uncertainty in this industry lead us to avoid from traditional techniques. Then we developed a methodology consist of three components: design a metric for measuring performance of a company, developing fuzzy rule-based system, and finally evaluating and ranking of Informatics companies. For design of metric, EFQM and system model have been used. According to proposed metric, two factors consider for evaluating of companies: current efficiency and potential growth. Then outputs of fuzzy system are the final score of every company that is the basis of company ranking, and situation of companies in the above factors.

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