Effect of change management capability in real-time environment: an information orientation perspective in supply chain management

Supply chain management (SCM) is an important strategic tool that requires careful planning and management. While the availability of real-time information is a critical aspect of an SCM system, it possesses a potential to disrupt supply chain participants. Thus, the success of an SCM system hinges on how well participants deal with changes taking place in a real-time environment. This study adopts the concept of the real-time enterprise to understand the role of change management on SCM performance based on the concept of the information orientation. The study empirically validated the role of change management on SCM performance.

[1]  Michael S. H. Heng,et al.  Critical success factors of inter-organizational information systems - A case study of Cisco and Xiao Tong in China , 2006, Inf. Manag..

[2]  James J. Jiang,et al.  The effects of change control and management review on software flexibility and project performance , 2008, Inf. Manag..

[3]  Ziaul Huq,et al.  BPR through ERP: Avoiding change management pitfalls , 2006 .

[4]  George G. Lee,et al.  Effects of organizational context and inter-group behaviour on the success of strategic information systems planning: An empirical study , 2003, Behav. Inf. Technol..

[5]  Ho Geun Lee,et al.  The Importance of Change Management after ERP Implementation: An Information Capability Perspective , 2004, ICIS.

[6]  Yogesh Malhotra,et al.  Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance , 2005, J. Knowl. Manag..

[7]  John Ingham,et al.  Why do people use information technology? A critical review of the technology acceptance model , 2003, Inf. Manag..

[8]  Heather Maguire,et al.  Extending the boundaries of IQ: Can collaboration with information management improve corporate governance , 2008, Int. J. Inf. Qual..

[9]  Bob D. Cutler,et al.  Identifying antecedents of information exchange within supply chains , 2002 .

[10]  Mary Margaret Weber.  Measuring supply chain agility in the virtual organization , 2002 .

[11]  Riikka Kaipia,et al.  Planning nervousness in a demand supply network: an empirical study , 2006 .

[12]  K. Kim,et al.  Inter-organizational information systems visibility in buyer-supplier relationships: The case of telecommunication equipment component manufacturing industry , 2011 .

[13]  William J. Kettinger,et al.  Information management practices (IMP) from the senior manager's perspective: an investigation of the IMP construct and its measurement , 2011, Inf. Syst. J..

[14]  Simona Daniela Grigore.  Supply chain flexibility , 2007 .

[15]  Keng Siau,et al.  Enterprise integration with ERP and EAI , 2003, CACM.

[16]  M. Christopher,et al.  An Integrated Model for the Design of Agile Supply Chains. , 2001 .

[17]  Thompson S. H. Teo,et al.  Web-enabled supply chain management: Key antecedents and performance impacts , 2011, Int. J. Inf. Manag..

[18]  C. Fuchs.  The Role of Income Inequality in a Multivariate Cross-National Analysis of the Digital Divide , 2009 .

[19]  Robert W. Zmud,et al.  Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Factors, and Organizational Climate , 2005, MIS Q..

[20]  Varun Grover,et al.  Special Section: Toward a Theory of Business Process Change Management , 1995, J. Manag. Inf. Syst..

[21]  Remko I. van Hoek,et al.  Epilogue ‐ Moving forward with agility , 2001 .

[22]  E. Clemons,et al.  Newly vulnerable markets in an age of pure information products: an analysis of online music and online news , 2002, Proceedings of the 35th Annual Hawaii International Conference on System Sciences.

[23]  Peter Trkman,et al.  International Journal of Information Management , 2022 .

[24]  Adel M. Aladwani.  Change management strategies for successful ERP implementation , 2001, Bus. Process. Manag. J..

[25]  Soon-Goo Hong,et al.  Critical Success Factors of RTE Based on Policy Leverage of System Dynamics , 2007 .

[26]  T. C. Edwin Cheng,et al.  A coordination-theoretic investigation of the impact of electronic integration on logistics performance , 2008, Inf. Manag..

[27]  Hossein Sharifi,et al.  Agile manufacturing in practice ‐ Application of a methodology , 2001 .

[28]  Leo R. Vijayasarathy,et al.  An investigation of moderators of the link between technology use in the supply chain and supply chain performance , 2010, Inf. Manag..

[29]  Kevin B. Hendricks,et al.  The effect of supply chain glitches on shareholder wealth , 2003 .

[30]  George Philip,et al.  Information systems management: role of planning, alignment and leadership , 2005, Behav. Inf. Technol..

[31]  Wynne W. Chin,et al.  A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic - Mail Emotion/Adoption Study , 2003, Inf. Syst. Res..

[32]  A. Sánchez,et al.  Supply chain flexibility and firm performance , 2005 .

[33]  Xi Zhang,et al.  Effects of information technologies, department characteristics and individual roles on improving knowledge sharing visibility: a qualitative case study , 2012, Behav. Inf. Technol..

[34]  Kregg Aytes,et al.  Using the Information Orientation Maturity Model to Increase the Effectiveness of the Core MBA IS Course , 2007, J. Inf. Technol. Educ..

[35]  A. Oke,et al.  Antecedents of supply chain visibility in retail supply chains: A resource-based theory perspective , 2007 .

[36]  M. Hsu,et al.  The impact of alignment between supply chain strategy and environmental uncertainty on SCM performance , 2009 .

[37]  Leela Damodaran,et al.  Barriers and facilitators to the use of knowledge management systems , 2000, Behav. Inf. Technol..

[38]  Zach G. Zacharia,et al.  DEFINING SUPPLY CHAIN MANAGEMENT , 2001 .

[39]  Shivraj Kanungo,et al.  Role of IT and KM in improving project management performance , 2008 .

[40]  M. Bruce,et al.  Lean or agile: A solution for supply chain management in the textiles and clothing industry? , 2004 .

[41]  Michael A. Stanko,et al.  Building commitment in buyer–seller relationships: A tie strength perspective☆ , 2007 .

[42]  Kimon P. Valavanis,et al.  On the Measurement of Enterprise Agility , 2002, J. Intell. Robotic Syst..

[43]  Jeanne W. Ross,et al.  Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change , 2002, J. Manag. Inf. Syst..

[44]  N. Ashkanasy,et al.  The Impact of Leadership and Change Management Strategy on Organizational Culture and Individual Acceptance of Change During a Merger , 2006 .

[45]  Xianggui Qu,et al.  Multivariate Data Analysis , 2007, Technometrics.