Improving aid through good design: a case study in rural Zambia

This paper presents case study material relating to the application of a process of Human-Centred Design that draws upon Design Thinking for the development of medical products for rural Zambia. The underpinning method was developed in response to calls for the development of culturally and contextually appropriate medical product solutions as opposed to the current solution; directly imported products and methods from industrialised nations. The authors note the benefits and limitations of the approach taken, reflect on the resulting insights and provide recommendations for future studies.