Physician communication skills training: a review of theoretical backgrounds, objectives and skills

Context  Significant shortcomings have been noted in the literature in communication skills training for practising doctors. Given the importance of competent communication to the doctor–patient relationship and health care in general, these shortcomings should be addressed in future research.

[1]  D. Cegala,et al.  A study of doctors' and patients' communication during a primary care consultation: implications for communication training. , 1997, Journal of health communication.

[2]  L. Sharp,et al.  Increasing patient knowledge, satisfaction, and involvement: randomized trial of a communication intervention. , 1991, Pediatrics.

[3]  S. Schonmann,et al.  Training physicians in communication skills with adolescents using teenage actors as simulated patients , 2001, Medical education.

[4]  R. Sanson-Fisher,et al.  Preventive and other interactional skills of general practitioners, surgeons, and physicians: perceived competence and endorsement of postgraduate training. , 2001, Preventive medicine.

[5]  John Mullooly,et al.  Effect of Clinician Communication Skills Training on Patient Satisfaction , 1999, Annals of Internal Medicine.

[6]  A. Jones,et al.  Improving the skills of doctors in giving distressing information , 1995, Medical education.

[7]  L. Fallowfield,et al.  Teaching senior oncologists communication skills: results from phase I of a comprehensive longitudinal program in the United Kingdom. , 1998, Journal of clinical oncology : official journal of the American Society of Clinical Oncology.

[8]  P Maguire,et al.  Helping cancer patients disclose their concerns. , 1996, European journal of cancer.

[9]  R. Luckmann,et al.  The effectiveness of using standardized patients to improve community physician skills in mammography counseling and clinical breast exam. , 1999, Preventive medicine.

[10]  D. Roter,et al.  Quantitative and qualitative approaches to the evaluation of the medical dialogue. , 1992, Social science & medicine.

[11]  A. M. van Dulmen,et al.  Effects of continuing paediatric education in interpersonal communication skills , 2000, European Journal of Pediatrics.

[12]  D. Goldberg,et al.  Management of somatic presentations of psychiatric illness in general medical settings: evaluation of a new training course for general practitioners , 1992, Medical education.

[13]  R. Sanson-Fisher,et al.  Effective teaching of communication skills for medical practice: selecting an appropriate clinical context , 1997, Medical education.

[14]  P Maguire,et al.  Helping health professionals involved in cancer care acquire key interviewing skills--the impact of workshops. , 1996, European journal of cancer.

[15]  R. Winter,et al.  Teaching Communication Skills: An Essential Part of Residency Training , 1996 .

[16]  R C Smith,et al.  A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study , 1995, Academic medicine : journal of the Association of American Medical Colleges.

[17]  D. Roter,et al.  The effects of a continuing medical education programme in interpersonal communication skills on doctor practice and patient satisfaction in Trinidad and Tobago , 1998, Medical education.

[18]  W. Langewitz,et al.  Improving Communication Skills-A Randomized Controlled Behaviorally Oriented Intervention Study for Residents in Internal Medicine , 1998, Psychosomatic medicine.

[19]  Judith A. Hall,et al.  Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial. , 1995, Archives of internal medicine.

[20]  J. Bensing,et al.  Teaching clinically experienced physicians communication skills. A review of evaluation studies , 1999, Medical education.

[21]  S H Kaplan,et al.  Patients' participation in medical care: effects on blood sugar control and quality of life in diabetes. , 1988, Journal of general internal medicine.

[22]  Julie Kwan,et al.  Thriving in a busy practice: physician-patient communication training. , 1999, Effective clinical practice : ECP.

[23]  D. Caughey.  Doctor:patient communication. , 1987, The New Zealand medical journal.

[24]  M. Greco,et al.  Real-patient evaluation of communication skills teaching for GP registrars. , 1998, Family practice.

[25]  S. Kaplan,et al.  Expanding patient involvement in care. Effects on patient outcomes. , 1985, Annals of internal medicine.

[26]  J. de Haes,et al.  Doctor-patient communication: a review of the literature. , 1995, Social science & medicine.

[27]  Judith A. Hall,et al.  Meta-analysis of Correlates of Provider Behavior in Medical Encounters , 1988, Medical care.

[28]  M. Pollack,et al.  Teaching physicians how to break bad news: a 1-day workshop using standardized parents. , 1999, Archives of pediatrics & adolescent medicine.

[29]  Judith A. Hall,et al.  Studies of doctor-patient interaction. , 1989, Annual review of public health.

[30]  D. Goldberg,et al.  Improving the skills of established general practitioners: the long‐term benefits of group teaching , 1992, Medical education.

[31]  R. Bast,et al.  Improving physician-patient communication in cancer care: outcome of a workshop for oncologists. , 1997, Journal of cancer education : the official journal of the American Association for Cancer Education.

[32]  John E. Ware,et al.  Expanding Patient Involvement in Care , 1985 .

[33]  A. A. Marshall,et al.  The Effectiveness of Intensive Training for Residents in Interviewing , 1998, Annals of Internal Medicine.