Explaining intention to use an enterprise resource planning (ERP) system: an extension of the UTAUT model

Purpose – This paper proposes an extended model based on the unified theory of acceptance and use of technology (UTAUT) developed by Venkatesh et al. To help better explain the intention to use an enterprise resource planning (ERP) system.Design/methodology/approach – Findings from the literature review reveal that various technology acceptance models have been introduced in the past two decades. However, there are new research models that lack empirical study. With the research model proposed above, further study could be carried out to gauge whether this model can better explain end‐users' intentions to use an ERP system.Findings – The review shows that although there has been research conducted using the UTAUT model, it has not decomposed the facilitating conditions as the authors suggest in this paper, which will be useful for intervention purposes.Research imitations/implications – Since this paper suggests a conceptual model based on a literature review, it is suggested that further study could be c...

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