FIXING NEW YORK CITY TAXI SERVICE

This is the final installment of a three-part series on the New York City taxicab industry. The first two papers examined the causes of service deficiencies, focusing on the importance of drivers, driver incomes and the regulatory structure governing the industry. After recapping the findings from the first two papers, this paper looks to the future, analyzing nine strategies for improving service and evaluating the likely efficacy of recent city regulations and the potential for market-based policies.