Utveckling av användarmanual - Aircraft Performance Manual

Navtech is an international supplier of flight operational products. This thesis is performed in one of their production department called Aircraft Performance, in Stockholm. The work consists of development of a manual to a software product. The software calculates and presents aircraft performance information for takeoff and landing. The software is provided with two user manuals called Userguide and Prepages. These manuals supply information of how the software works and how to apply the flight performance information. The company has found needs of improving the contents in these manuals and needs help to develop a new and uniform manual that is easy-to-use. It has been discovered that the manuals which have been provided to customers does not always consist of all fundamental information about the software. The consequence of this has led customers to contact Aircraft Performance customer service for help and guidance. In addition to have a uniform manual, the company wants it to be generic and be used as a basic template. The reason is to be able to customize it for every new specific software. The newly developed manual is called Aircraft Performance Manual. To be able to maintain consistent information in the Aircraft Performance Manual for specific software a guideline, called Developer guidelines, has been created during the thesis work. It describes step by step which information needs to be customized for the software. This report consist study of the software functionality, the purpose of the manuals (Userguide and Prepages) and Navtechs internal documentations which also contains information related to the software. The report presents the first edition of the Aircraft Performance Manual, which is approved by Geneth Daley, the Product Manager of Aircraft Performance department. Because Aircraft Performance Manual has become a huge document, some parts have been left out with suggestions for further development och processing. They are presented in the end of this report.