Community-based Indicators of Police Performance: Introducing the Platforms Public Satisfaction Survey

Dennis P. Rosenbaum, Amie Schuck, Daniel Lawrence and Susan Hartnett with Jack McDevitt and Chad Posick Purpose The National Police Research Platform is seeking to advance knowledge of policing by looking both inside and outside of police agencies. The external question addressed by the Platform is, “How well are departments performing during their encounters with the public?” Hence, we are field testing alternative community survey methods as tools to evaluate the quality of policing on the streets.