Knowledge Oriented Process Portal for Continually Improving NPD

Business process management integrated with new product development (NPD) provides practices to help companies to improve their competitiveness. However, few companies know the benefits of these practices and few have the culture of systematically sharing knowledge about these practices to continually improve their NPD. In order to encourage companies to use process management with systematic sharing of knowledge, this paper proposes the development of a knowledge oriented process portal. This portal comprises information related to generic NPD reference models and its continual renewal by using the body of knowledge (BOK), made available by a community of practice (CoP).

[1]  Mohamed Zairi,et al.  Business process management: a boundaryless approach to modern competitiveness , 1997, Bus. Process. Manag. J..

[2]  Michael Alan Smith,et al.  Portals: toward an application framework for interoperability , 2004, CACM.

[3]  P. Krutchen,et al.  The Rational Unified Process: An Introduction , 2000 .

[4]  Wil M. P. van der Aalst,et al.  Business Process Management Demystified: A Tutorial on Models, Systems and Standards for Workflow Management , 2003, Lectures on Concurrency and Petri Nets.

[5]  Sérgio Luis da Silva,et al.  Gestão de desenvolvimento de produtos: uma referência para a melhoria do processo , 2006 .

[6]  Mathias Weske,et al.  Business Process Management: A Survey , 2003, Business Process Management.

[7]  Kim B. Clark,et al.  Product development performance : strategy, organization, and management in the world auto industry / Kim B. Clark, Tahahiro Fujimoto , 1991 .

[8]  Philippe Kruchten,et al.  What Is the Rational Unified Process ? , 2001 .

[9]  Richard Hung Business process management as competitive advantage: a review and empirical study , 2006 .

[10]  Nassim Belbaly,et al.  Corporate Portal: A Tool for Knowledge Management Synchronization , 2004, Int. J. Inf. Manag..

[11]  S. M. Kinsella Activity-Based Costing: Does it Warrant Inclusion in a Guide to the Project Management Body of Knowledge (PMBOK® Guide)? , 2002 .

[12]  Steve Guerin Organizing Business Knowledge: The MIT Process Handbook , 2005 .

[13]  Zoe J. Radnor,et al.  A characterization of a business process , 1998 .

[14]  Mani R. Subramani,et al.  A framework of knowledge management systems: issues and challenges for theory and practice , 2000, ICIS.

[15]  Erik Jan Hultink,et al.  4 Product development performance: strategy, organization and management in the world auto industry☆ , 1994 .

[16]  Cmmi Product Team CMMI for Systems Engineering/Software Engineering/Integrated Product and Process Development, Version 1.1, Continuous Representation (CMMI-SE/SW/IPPD, V1.1, Continuous) , 2001 .

[17]  Howard Smith,et al.  Business Process Management: The Third Wave , 2003 .

[18]  Türkay Dereli,et al.  Integration of Internet and web-based tools in new product development process , 2007 .

[19]  Muammer Ozer,et al.  The role of the Internet in new product performance: A conceptual investigation , 2004 .