Supply chain management, electronic collaboration tools and organizational innovativeness

The paper focuses on three critical but under-investigated issues for supply chain management: (i) the inherent dynamics of a multi-layered supply chain, (ii) the deployment, use and relative efficiency of e-collaboration tools within the supply chain, and (iii) the impact of these tools on the innovativeness of individual firms acting at different layers of the supply chain. The research design covers multiple layers of one supply chain and provides empirical evidence obtained from a multiplecase study and an electronic mail survey. Results point to the intrinsic relationships between supply chain structure and the deployment of e-collaboration tools. Further, results indicate that the level of perceived efficiency of e-collaboration tools is lower at the upstream end of the supply chain and that supply chain execution (SCE) e-collaboration tools are more efficient than the supply chain planning (SCP) tools. The overall findings also suggest that e-collaboration tools can improve supply chain members' ab...

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