From Human-Human Computer Mediated Communication to Human-Automation Collaboration in the Light of Large Civil Aircraft Workplace

The evolution of computer use from one computer for several persons to many computers for one person could have been the end of multi-user computing. However, the widespread of internet and the rise of social computing has demonstrated that dealing with single user applications is nowadays part of history. Designing interactive systems thus requires, most of the time, to address the needs of groups of users involved in common tasks for which the communication, coordination and production is mediated by computers. Despite this undeniable situation, most of the research contributions in the area of interactive systems engineering still focus on single user applications. This is easily understandable as multi-users application are far more difficult to build than single user ones. This difficulty comes from different sources:

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