A Korean group decision support system

Abstract A Group Decision Support System (GDSS) can be used to improve communication in many languages. Heretofore, the vast majority of research with these systems has been conducted on American groups using English. Here, we demonstrate how groups of Korean students used a GDSS developed at the University of Mississippi to exchange comments in Korean and English anonymously and simultaneously. The study found no significant differences between the English and Korean systems in terms of self-assessed ratings of evaluation apprehension, production blocking, and process satisfaction. Participants rated both systems favourably, supporting our hypothesis that Korean groups can benefit from the use of a GDSS.

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