Planning For Problem Formulation In Advice-Giving Dialogue

We distinguish three main, overlapping activities in an advice-giving dialogue: problem formulation, resolution, and explanation. This paper focuses on a problem formulation activity in a dialogue module which interacts on one side with an expert problem solver for financial investing and on the other side with a natural language front-end. Several strategies which reflect specific aspects of person-machine advice-giving dialogues are realized by incorporating planning at a high-level of dialogue.