Temporary agency workers and their psychological contracts

Purpose – The aim of this article is to test the assumption that both management and co‐workers constitute multiple contract constituencies, as advocated for in recent research on psychological contracts. It also aims to test the theory of cognitive schemas as predictors of psychological contract development. Finally, it aims to examine the validity of the relational subscale of psychological contracts.Design/methodology/approach – Data were collected through three survey studies in different workplaces, areas and settings and were analyzed through Fisher's exact test, principal component analysis and hierarchical regression analysis.Findings – The results supported the notion of multiple contract constituencies. Partial support was found for the theory of cognitive schemas and their influence on psychological contract development. The study also revealed new sub‐dimensions of the psychological contract, here called “Fellowship” and “Challenge/Development”. These new sub‐dimensions respond differently to ...

[1]  Denise M. Rousseau,et al.  Human resource practices: Administrative contract makers , 1994 .

[2]  J. Bunderson How work ideologies shape the psychological contracts of professional employees: doctors' responses to perceived breach , 2001 .

[3]  F. Herzberg,et al.  The motivation to work , 1960 .

[4]  A. Field Discovering statistics using SPSS : (and sex, drugs and rock'n' roll) , 2005 .

[5]  R. Sitgreaves Psychometric theory (2nd ed.). , 1979 .

[6]  Peter J. Makin,et al.  The psychological contract, organisational commitment and job satisfaction of temporary staff , 2000 .

[7]  Robert F. DeVellis,et al.  Scale Development: Theory and Applications. , 1992 .

[8]  B. Tabachnick,et al.  Using Multivariate Statistics , 1983 .

[9]  R. Claes,et al.  Organization Promises in the Triangular Psychological Contract as Perceived by Temporary Agency Workers, Agencies, and Client Organizations , 2005 .

[10]  N. Anderson,et al.  The psychological contract in retrospect and prospect , 1998 .

[11]  G. Lee,et al.  Transactional and Relational Aspects of the Psychological Contracts of Temporary Workers , 2005 .

[12]  Angel Martnez-Snchez,et al.  The Dynamics of Labour Flexibility: Relationships between Employment Type and Innovativeness , 2011 .

[13]  J. Osborne,et al.  Sample size and subject to item ratio in principal components analysis. , 2004 .

[14]  Heather Maguire,et al.  Psychological contracts: are they still relevant? , 2002 .

[15]  Peter Herriot,et al.  The Content of the Psychological Contract , 1997 .

[16]  Raymond T. Sparrowe,et al.  The dual commitments of contingent workers: an examination of contingents' commitment to the agency and the organization , 2003 .

[17]  V. Bellou Shaping Psychological Contracts in the Public and Private Sectors: A Human Resources Management Perspective , 2007 .

[18]  Lynne J. Millward,et al.  Psychological Contracts, Organizational and Job Commitment , 1998 .

[19]  Gunilla Olofsdotter Flexibilitetens främlingar : - om anställda i bemanningsföretag , 2008 .

[20]  J. Hair Multivariate data analysis , 1972 .

[21]  D. Rousseau Psychological and implied contracts in organizations , 1989 .

[22]  Lynne J. Millward,et al.  Contractors and their Psychological Contracts , 1999 .

[23]  Elizabeth George,et al.  Happy Together? How Using Nonstandard Workers Affects Exit, Voice, and Loyalty Among Standard Employees , 2003 .

[24]  M. Grimmer,et al.  Violation of the Psychological Contract: The Mediating Effect of Relational Versus Transactional Beliefs , 2007 .

[25]  Judi McLean Parks,et al.  Fitting square pegs into round holes: mapping the domain of contingent work arrangements onto the psychological contract , 1998 .

[26]  Graeme Martin,et al.  Linking job security and career development in a new psychological contract , 1998 .

[27]  A. Kalleberg Nonstandard Employment Relations: Part-time, Temporary and Contract Work , 2000 .

[28]  E. Schein Organizational Culture and Leadership , 1991 .

[29]  Kerstin Isaksson,et al.  Anställningskontrakt och psykologiska kontrakt : Förändrade relationer på arbetsplatserna , 2005 .

[30]  Tony Dundon,et al.  The Psychological Contract: A Critical Review , 2006 .

[31]  Alan Felstead,et al.  Global trends in flexible labour , 1999 .

[32]  M. Roehling An Empirical Assessment of Alternative Conceptualizations of the Psychological Contract Construct: Meaningful Differences or “Much to do about Nothing”? , 2008 .

[33]  M. Taylor,et al.  Aren't there two parties in an employment relationship? Antecedents and consequences of organization–employee agreement on contract obligations and violations , 2003 .

[34]  C. Giroux,et al.  The Motivation to work, by F. Herzberg, B. Mausner and B.-C. Snyderman, John Wiley & Sons, New York, John Wiley & Sons, 1959. , 1960 .

[35]  John P. Kotter,et al.  The Psychological Contract: Managing the Joining-up Process , 1973 .

[36]  Jacqueline A-M. Coyle-Shapiro,et al.  Consequences of the psychological contract for the employment relationship: a large scale survey , 2000 .

[37]  H. Seeck,et al.  Employee agency: challenges and opportunities for psychological contract theory , 2008 .

[38]  Elizabeth George,et al.  One Foot in Each Camp: The Dual Identification of Contract Workers , 2005 .

[39]  Denise M. Rousseau,et al.  New hire perceptions of their own and their employer's obligations: A study of psychological contracts , 1990 .

[40]  Harry Levinson,et al.  Men, management, and mental health , 1962 .

[41]  Chris Argyris,et al.  Understanding organizational behavior , 1961 .

[42]  Denise M. Rousseau,et al.  CHANGING OBLIGATIONS AND THE PSYCHOLOGICAL CONTRACT: A LONGITUDINAL STUDY , 1994 .

[43]  D. Guest Is the psychological contract worth taking seriously , 1998 .

[44]  S. Frenkel,et al.  Divided Workers , 2004 .

[45]  A. John The psychological contract: A concept in need of closer scrutiny? , 1996 .

[46]  D. Rousseau Psychological Contract Inventory Technical Report , 2000 .

[47]  Michelle C. Bligh,et al.  Post‐merger psychological contracts: exploring a “multiple foci” conceptualization , 2005 .

[48]  D. Rousseau Schema, promise and mutuality: The building blocks of the psychological contract , 2001 .

[49]  Neil Anderson,et al.  Changes in newcomers' psychological contracts during organizational socialization: a study of recruits entering the British Army , 1998 .

[50]  Hans De Witte,et al.  The impact of job insecurity and contract type on attitudes, well-being and behavioural reports: A psychological contract perspective , 2006 .

[51]  J. Guarino Book Review Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements. By Denise M. Rousseau. Sage, Thousand Oaks, California , 1998 .

[52]  S. Robinson Trust and Breach of the Psychological Contract , 1996 .

[53]  Filotheos Ntalianis,et al.  The Impact of Personality on Psychological Contracts , 2004 .

[54]  Amy McMillan-Capehart,et al.  Antecedents and consequences of psychological contracts: Does organizational culture really matter? , 2009 .

[55]  C. Atkinson Trust and the psychological contract , 2007 .

[56]  Fowler,et al.  Survey research methods, 2nd ed. , 2009 .

[57]  Alison Davis-Blake,et al.  MIXING STANDARD WORK AND NONSTANDARD DEALS: THE CONSEQUENCES OF HETEROGENEITY IN EMPLOYMENT ARRANGEMENTS , 2006 .

[58]  Abigail Marks,et al.  Developing a multiple foci conceptualization of the psychological contract , 2001 .

[59]  Jacqueline A-M. Coyle-Shapiro,et al.  Contingent and Non‐Contingent Working in Local Government: Contrasting Psychological Contracts , 2002 .

[60]  V. Bellou Psychological contract assessment after a major organizational change , 2006 .

[61]  J. Bingham Multiple obligations: distinguishing the dimensionality and confirming the role of ideology within the psychological contract framework , 2006 .

[62]  Denise M. Rousseau,et al.  Psychological contracts in employment : Cross-national perspectives , 2000 .

[63]  D. Guest Flexible Employment Contracts, the Psychological Contract and Employee Outcomes: An Analysis and Review of the Evidence , 2004 .

[64]  Floyd J. Fowler,et al.  Survey Research Methods , 1984 .

[65]  D. Rousseau Psychological contracts in organizations : understanding written and unwritten agreements , 1995 .