Exploring KM Features and Learning in Iranian SMEs

Purpose: The main purpose of this study is to explore knowledge management and learning features in some Iranian small and medium size enterprises.Design/methodology/approach: A questionnaire was designed, applied and then analyzed by some statistical methods. The results discussed various perspectives from the knowledge management point of view, and provided some important findings and a regression model for showing essential issues of subject. Findings: Learning factor was assumed as a dependent variable to carry out regression analysis with the four factors: training, interactive participation of employees, flat structures in SMEs, and CEO support and commitment. The statistical analysis determined the four factors as important issues in the regression model. The results also showed that there is no relationship between organizational size and the need for knowledge management. Practical implications: The most SMEs in Iran are still traditional, their school of thought is belonged to industrial age and their efforts have not been aligned by knowledge era’s requirements. The today’s changes are dictating a new model thinking as a basic requirement. The SMEs in Iran have to restructure their way of thinking towards a knowledge based paradigm for competitiveness and survival.Originality/value: This study is probably the first to provide an integrated perspective of exploring knowledge management through some Iranian SMES. It gives valuable information and guidelines which hopefully will help SME leaders for decision making in KM area.

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