MECHANISMS FOR KNOWLEDGE MANAGEMENT SYSTEMS EFFECTIVENESS: EMPIRICAL EVIDENCE FROM THE SILICON VALLEY.

The article looks at mechanisms for effectiveness of knowledge management systems (KMS). Due to the California's Silicon Valley and San Francisco Bay area's reputation for progressive management practices, several KMS from corporations in the region were examined for the article. The article discusses the relationship between senior management support and KMS effectiveness, the relationship between socialization and knowledge use, the integration and accessibility of KMS, and the relationship between knowledge use, knowledge quality, and perceived benefits.