Ways of Knowing in HCI

This textbook brings together both new and traditional research methods in Human Computer Interaction (HCI). Research methods include interviews and observations, ethnography, grounded theory and analysis of digital traces of behavior. Readers will gain an understanding of the type of knowledge each method provides, its disciplinary roots and how each contributes to understanding users, user behavior and the context of use. The background context, clear explanations and sample exercises make this an ideal textbook for graduate students, as well as a valuable reference for researchers and practitioners.

[1]  John Zimmerman,et al.  Swarthmore College , 2012 .

[2]  Krzysztof Z. Gajos,et al.  Human computation tasks with global constraints , 2012, CHI.

[3]  Scott R. Klemmer,et al.  Shepherding the crowd yields better work , 2012, CSCW.

[4]  Jeffrey Nichols,et al.  RepliCHI SIG: from a panel to a new submission venue for replication , 2012, CHI Extended Abstracts.

[5]  R. A. Fisher,et al.  Statistical Tables for Biological, Agricultural and Medical Research , 1956 .

[6]  I. Scott MacKenzie,et al.  An error model for pointing based on Fitts' law , 2008, CHI.

[7]  Peter E. Kennedy.  A Guide to Econometrics , 1979 .

[8]  Jeffrey Heer,et al.  Crowdsourcing graphical perception: using mechanical turk to assess visualization design , 2010, CHI.

[9]  J. Giles.  Internet encyclopaedias go head to head , 2005, Nature.

[10]  E. Hand,et al.  Citizen science: People power , 2010, Nature.

[11]  Judith S. Olson,et al.  Groupwork close up: a comparison of the group design process with and without a simple group editor , 1993, TOIS.

[12]  Darren Gergle,et al.  Egalitarians at the gate: one-sided gatekeeping practices in social media , 2010, CSCW '10.

[13]  Desney S. Tan,et al.  Women take a wider view , 2002, CHI.

[14]  Xiaolan Fu,et al.  Video helps remote work: speakers who need to negotiate common ground benefit from seeing each other , 1999, CHI '99.

[15]  Michael S. Bernstein,et al.  Who gives a tweet?: evaluating microblog content value , 2012, CSCW.

[16]  Desney S. Tan,et al.  With similar visual angles, larger displays improve spatial performance , 2003, CHI '03.

[17]  J. V. Bradley.  Complete Counterbalancing of Immediate Sequential Effects in a Latin Square Design , 1958 .

[18]  Paul D. Ellis,et al.  The essential guide to effect sizes : statistical power, meta-analysis, and the interpretation of research results , 2010 .

[19]  Ron Kohavi,et al.  Practical guide to controlled experiments on the web: listen to your customers not to the hippo , 2007, KDD '07.

[20]  I. Scott MacKenzie,et al.  The design and evaluation of a high-performance soft keyboard , 1999, CHI '99.

[21]  F. Galton.  Regression Towards Mediocrity in Hereditary Stature. , 1886 .

[22]  Henry A. Landsberger,et al.  Hawthorne revisited : management and the worker, its critics, and developments in human relations in industry , 1959 .

[23]  L. Hedges,et al.  Introduction to Meta‐Analysis , 2009, International Coaching Psychology Review.

[24]  J. Kruschke.  What to believe: Bayesian methods for data analysis , 2010, Trends in Cognitive Sciences.

[25]  John F. Canny,et al.  MultiView: spatially faithful group video conferencing , 2005, CHI.

[26]  Robert E. Kraut,et al.  Communication and commitment in an online game team , 2012, CHI.

[27]  D. Campbell,et al.  EXPERIMENTAL AND QUASI-EXPERIMENT Al DESIGNS FOR RESEARCH , 2012 .

[28]  Virpi Roto,et al.  Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI , 2005, CHI.

[29]  David W. Martin,et al.  Doing psychology experiments , 1977 .

[30]  Desney S. Tan,et al.  Physically large displays improve performance on spatial tasks , 2006, TCHI.

[31]  Ron Kohavi,et al.  Online Experiments: Practical Lessons , 2010, Computer.

[32]  Runze Li,et al.  Design of experiments with multiple independent variables: a resource management perspective on complete and reduced factorial designs. , 2009, Psychological methods.

[33]  Jeffrey T. Hancock,et al.  Expressing emotion in text-based communication , 2007, CHI.

[34]  R. Fisher.  Statistical Methods for Research Workers , 1971 .

[35]  Poppy Lauretta McLeod,et al.  An Assessment of the Experimental Literature on Electronic Support of Group Work: Results of a Meta-Analysis , 1992, Hum. Comput. Interact..

[36]  Robert E. Kraut,et al.  Using Visual Information for Grounding and Awareness in Collaborative Tasks , 2012, Hum. Comput. Interact..

[37]  Suzanne P. Weisband,et al.  Self disclosure on computer forms: meta-analysis and implications , 1996, CHI.

[38]  Vincent Aleven,et al.  Intelligent Tutoring Goes To School in the Big City , 1997 .

[39]  W. Shadish,et al.  Experimental and Quasi-Experimental Designs for Generalized Causal Inference , 2001 .

[40]  Jacob O. Wobbrock,et al.  Taming wild behavior: the input observer for obtaining text entry and mouse pointing measures from everyday computer use , 2012, CHI.

[41]  Darren Gergle,et al.  What's "this" you say?: the use of local references on distant displays , 2009, CHI.

[42]  Shumin Zhai,et al.  SHARK2: a large vocabulary shorthand writing system for pen-based computers , 2004, UIST '04.

[43]  Carl Gutwin,et al.  Improving interpretation of remote gestures with telepointer traces , 2002, CSCW '02.

[44]  D. E. Stokes.  Pasteur's Quadrant: Basic Science and Technological Innovation , 1997 .

[45]  Harry Hochheiser,et al.  Research Methods for Human-Computer Interaction , 2008 .

[46]  Daryl J. Bem,et al.  Writing the Empirical Journal Article , 2021, The Compleat Academic.

[47]  Desney S. Tan,et al.  Physically large displays improve path integration in 3D virtual navigation tasks , 2004, CHI '04.

[48]  R. Kirk.  Experimental Design: Procedures for the Behavioral Sciences , 1970 .

[49]  Desney S. Tan,et al.  Skinput: appropriating the body as an input surface , 2010, CHI.

[50]  Ron Kohavi,et al.  Online Experiments: Lessons Learned , 2007, Computer.

[51]  Michael S. Bernstein,et al.  Soylent: a word processor with a crowd inside , 2010, UIST.

[52]  Laura A. Dabbish,et al.  Social transparency in networked information exchange: a theoretical framework , 2012, CSCW.

[53]  Thomas H. Wonnacott,et al.  Introductory Statistics , 2007, Technometrics.

[54]  Patrick Baudisch,et al.  Lucid touch: a see-through mobile device , 2007, UIST.

[55]  Jacob Cohen.  The earth is round (p < .05) , 1994 .

[56]  Jeremy N. Bailenson,et al.  A meta-analysis of the impact of the inclusion and realism of human-like faces on user experiences in interfaces , 2007, CHI.

[57]  Scott R. Klemmer,et al.  Exiting the Cleanroom: On Ecological Validity and Ubiquitous Computing , 2008, Hum. Comput. Interact..

[58]  Aniket Kittur,et al.  Effectiveness of shared leadership in online communities , 2012, CSCW.

[59]  R. Barker Bausell,et al.  Power Analysis for Experimental Research: A Practical Guide for the Biological, Medical and Social Sciences , 2002 .

[60]  Ken Kelley,et al.  On effect size. , 2012, Psychological methods.

[61]  Kasper Hornbæk,et al.  Some Whys and Hows of Experiments in Human-Computer Interaction , 2013, Found. Trends Hum. Comput. Interact..

[62]  Xinwei Deng,et al.  Experimental design , 2012, WIREs Data Mining Knowl. Discov..

[63]  Ralph L. Rosnow,et al.  Essentials of Behavioral Research: Methods and Data Analysis , 1984 .

[64]  Rob Miller,et al.  Real-time crowd control of existing interfaces , 2011, UIST.

[65]  W. Hays.  Experimental Design: Procedures for the Behavioral Sciences. 2nd ed. , 1983 .

[66]  John Riedl,et al.  Is seeing believing?: how recommender system interfaces affect users' opinions , 2003, CHI '03.

[67]  E. Williams.  Experimental Designs Balanced for the Estimation of Residual Effects of Treatments , 1949 .

[68]  T. Cook,et al.  Quasi-experimentation: Design & analysis issues for field settings , 1979 .