KALİTE FONKSİYONU YAYILIMI ve BİR UYGULAMA

Nowadays, it is nearly getting necessary to adopt fast growing industrial developments and demands for the companies in manufacturing or service market. In order to stay in competitive market, the companies try new approaches and put the successful ones into application. One of the widely used approaches is, today, Quality Func- tion Deployment (QFD). In this study, the basic steps of Quality Function Deployment approach is presented. Also an example of application of QFD to a company is given as a project.