EVALUASI KUALITAS WEBSITE PEMERINTAH DAERAHMENGGUNAKAN METODE WEBQUAL(STUDI KASUS PADA KABUPATEN OGAN ILIR)

Quality evaluation of the local government or Pemerintah Daerah (Pemda) website is the main topic in this tesis. Webqual is one of the website quality measurement method base on users perception. Fold Linear Regressions (Regresi Linear Berganda) is used as the quantitative analysis measurement while the counting process is using SPSS. This tesis begin by giving quesioner in 36 SKPD inside the pemerintah Kabupaten Ogan Ilir as the users of the website. Based on the analysis we got R Square number equal to 0,998 which means that 99,8% variation of the measuring quality of Pemerintah Daerah (Pemda) website is positively contributed by items of the three Webqual dimensions and the rest 0,02% by others factors. The F-test result which significant number equal to 0,000 less than 0,05 which means that items in the three Webqual dimensions are giving contribution together (simultantly) to the quality of Pemerintah Daerah (Pemda) website. We can conclude from the result of Fold Linear Regressions shows that the contribution of the items in the three Webqual dimensions are significance to the measuring quality of Pemerintah Daerah (Pemda) website and to increase the quality of the website, Pemerintah Daerah (Pemda) should increase the quality services including on usability, information quality and interaction service.