An Efficiency Evaluation among Manufacturing Processes using Hybrid DEA/AHP Model

Efficiency evaluation methods of manufacturing processes have relied on absolute measures such as defective rate and throughput per person, ignoring various process characteristics. To overcome the limitation, we propose an evaluation model which reflects characteristics of each process. It is composed of three measures : utilization, performance, and improvement. The suggested model utilizes a combination of DEA and AHP methods. The proposed method has been applied to efficiency evaluation of cellular phone case manufacturing processes.