Supply Chain Planning and Execution Tool Efficiency: the Impact of Upstream and Downstream Collaboration on Performance

This paper focuses on the relative efficiency of different e-collaboration tools and their impact on the performance of individual firms positioned along the supply chain. This study, in which we analyze the supply chain of one large telecommunications OEM, was carried out in two consecutive phases, a detailed case study and an electronic survey, and allows for an examination of the entire supply chain from both upstream and downstream perspectives. It also identifies supply chain execution and supply chain planning e-collaboration tools and assesses their relative efficiency. This paper also attempts to map out the tools’ potential to enhance the performance of individual firms, in particular the link between e-collaboration configuration and key performance dimensions. Mot-cles : HA 07 Inter-organizational systems HA 12 Common systems / Collaborative work systems EI 0202 Efficiency Copyright © 2003. HEC Montreal. 3 Supply Chain Planning and Execution Tool Efficiency: the Impact of Upstream and Downstream Collaboration on Performance Luc Cassivi, Elisabeth Lefebvre, Louis A. Lefebvre, and Pierre-Majorique Leger

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