The fundamentals of work system compatibility theory: An integrated approach to optimization of human performance at work

This paper presents a general framework for the work system compatibility (WSC) theory based on two fundamental premises: (1) the synergistic effects of the entire domain of work factors upon the performance of individuals in the workplace must be considered; and (2) the work system elements must be balanced to achieve simultaneous optimization of all facets of workplace human performance measures. The WSC theory is integrative on two levels. First, the WSC theory integrates previous human performance theories that only considered the impact of some sub-sets of work factors on selected outcome measures. Secondly, the WSC theory serves to integrate prior theories towards a multi-disciplinary systems approach to work system improvements. The WSC theory provides a methodology for achieving a balance among key elements of work system by simultaneous optimization of the relevant human performance measures.

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