The effect of work-rest schedules and type of task on the discomfort and performance of VDT users

Consideration of the literature survey indicates that video display terminal (VDT) operators tend to have a high incidence of musculoskeletal problems, visual fatigue, and job stress. Although a number of ergonomic improvements in workstation design and work environment can help to reduce these problems, a proper work-rest schedule deserves consideration since it is easily applicable and inexpensive. The objective of this study was to compare the work-rest schedules for VDT operators considering data entry and mental arithmetic tasks. An experiment was conducted with 10 male college students as participants. The methodology included a discomfort questionnaire and performance measures. The independent variables were the work-rest schedule (60-minute work/10-minute rest, 30-minute work/5-minute rest, and 15-minute work/micro breaks) and the type of task (data entry and a mental arithmetic task). The results were analysed using multiple analysis of variance followed by separate analyses. The 15/micro schedule resulted in significantly lower discomfort in the neck, lower back, and chest than the other schedules for data entry task. The 30/5 schedule followed by 15/micro schedule resulted in the lowest eyestrain and blurred vision. Discomfort in the elbow and arm was the lowest with the 15/micro schedule for the mental arithmetic task. The 15/micro schedule resulted in the highest speed, accuracy, and performance for both of the tasks, compared with the 60/10 and 30/5 schedules. The data entry task resulted in significantly increased speed, accuracy, and performance, and lower shoulder and chest discomfort than the mental arithmetic task.

[1]  C S Gao,et al.  The effects of VDT data entry work on operators. , 1990, Ergonomics.

[2]  P. Padmos,et al.  Determinants of the VDU operator's well-being , 1987 .

[3]  Joseph R. Sligo,et al.  EMPIRICAL COMPARISON OF UNIVARIATE AND MULTIVARIATE ANALYSIS OF VARIANCE PROCEDURES , 1971 .

[4]  E N Corlett,et al.  A technique for assessing postural discomfort. , 1976, Ergonomics.

[5]  M. Dainoff,et al.  Visual Fatigue and Occupational Stress in VDT Operators , 1981, Human factors.

[6]  Michael J. Smith,et al.  Human factors issues in VDT use: Environmental and workstation design considerations , 1984, IEEE Computer Graphics and Applications.

[7]  U O Bergqvist,et al.  Eye discomfort and work with visual display terminals. , 1994, Scandinavian journal of work, environment & health.

[8]  R A Henning,et al.  Frequent short rest breaks from computer work: effects on productivity and well-being at two field sites. , 1997, Ergonomics.

[9]  J B Carter,et al.  Musculoskeletal problems in VDT work: a review. , 1994, Ergonomics.

[10]  David A. Thompson Effect of exercise breaks on musculoskeletal strain among data-entry operators: a case study , 1991 .

[11]  A. Yassi Repetitive strain injuries , 1997, The Lancet.

[12]  A Mital,et al.  The effect of different work-rest schedules on fatigue and performance of a simulated directory assistance operator's task. , 1994, Ergonomics.

[13]  Elaine Asfour Strategies For The Design Of Work Day For Users Of Vdt's , 1987 .

[14]  T Kuczek,et al.  Predictive models of carpal tunnel syndrome causation among VDT operators. , 1998, Ergonomics.

[15]  Aura C. Matias,et al.  Carpal tunnel syndrome causation among VDT operators , 1998 .

[16]  Wolfram Boucsein,et al.  Recovery from Strain under Different Work/Rest Schedules , 1995 .

[17]  Michael Weisberg Ergonomic Guidelines for Designing Effective and Healthy Learning Environments for Interactive Technologies. , 1993 .

[18]  A. Happ,et al.  An Investigation of Health Complaints and Job Stress in Video Display Operations , 1981, Human factors.

[19]  R. Floru,et al.  Psychophysiological changes during a VDU repetitive task. , 1985, Ergonomics.

[20]  Michael J. Smith The Physical, Mental, and Emotional Stress Effects of VDT Work , 1984, IEEE Computer Graphics and Applications.

[21]  G. Borg Psychophysical scaling with applications in physical work and the perception of exertion. , 1990, Scandinavian journal of work, environment & health.