Software Design Patterns for Persuasive Computer–Human Dialogue: Reminder, Reward, and Instant Feedback

Abstract There are numerous principles drawing from cognitive and social psychological theories that have been used for overall persuasive systems design (PSD) and these theories provide ideas for system feature considerations. However, detailed descriptions and guidelines for their software-level implementation are still lacking and in current persuasive systems research there seems to be a tendency of describing the software systems and the persuasion context at too general a level. The reference theories although important, do not provide guidance on the implementation of systems that support behavior change. Easily leading to a passive adoption of these theories in systems development and into a mismatch between the persuasive message and the selected strategy. Black-box thinking of software systems and their development with no actual description of what is implemented and how may make the research results obsolete. Hence, we suggest persuasive software design patterns as a new avenue of research in PSD to tackle this problem. The software design patterns are to enable systems to be examined at a more intricate technical level and to help distinguish between various persuasive design features, and also their application in systems development.

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