Introducing Structured Methods: An Undelivered Promise? - A Case Study

Structured methods for the development of computer-based systems have been promoted for more than 20 years. This paper takes its starting point in the question why structured methods are still not in wide spread use. We focus on the role the introduction process of a method and its context in an organisation plays for this problem and present an empirical case study of an attempt to take a structured method into use in the IT Unit of a U.K. public sector organisation. A framework consisting of interdependent key factors is used to structure the presentation of the case. Based on the analysis of the interplay of these factors, recommendations for the improvement of method introduction are given. Some of these recommendations have a more general character, and some are directed in particular towards the organisation under consideration. They do not offer a guaranteed prescription for success, but we feel that they have some value in that they may help to promote the further diffusion of structured development methods.

[1]  Watts S. Humphrey,et al.  CASE planning and the software process , 1991, J. Syst. Integr..

[2]  G. Gryczan,et al.  A comparative case study of prototyping tools-experiences and conclusions , 1990, COMPEURO'90: Proceedings of the 1990 IEEE International Conference on Computer Systems and Software Engineering@m_Systems Engineering Aspects of Complex Computerized Systems.

[3]  Reinhard Budde,et al.  Prototyping: An Approach to Evolutionary System Development , 1992, Springer Berlin Heidelberg.

[4]  G. Gryczan,et al.  A Strategy for Cooperative Project Organization , 1990 .

[5]  M. Lynne Markus,et al.  Power, politics, and MIS implementation , 1987, CACM.

[6]  Trevor Wood-Harper,et al.  Multiview - An Exploration in Information Systems Development , 1986, Aust. Comput. J..

[7]  Peter Checkland,et al.  Systems Thinking, Systems Practice , 1981 .

[8]  Geoff Walsham,et al.  Interpreting Information Systems in Organizations , 1993 .

[9]  D. G. Wastell,et al.  The Social Dynamics of Systems Development: Conflict, Change and Organizational Politics , 1993 .

[10]  Christiane Floyd,et al.  A Comparative Evaluation of System Development Methods , 1986, Information Systems Design Methodologies: Improving the Practice.

[11]  Robert W. Zmud,et al.  The Effectiveness of External Information Channels in Facilitating Innovation Within Software Development Groups , 1983, MIS Q..

[12]  E. Yourdon What ever happened to structured analysis , 1986 .

[13]  Kalle Lyytinen,et al.  Information systems failures—a survey and classification of the empirical literature , 1988 .

[14]  Rudy Hirschheim,et al.  A Social Action Perspective of Information Systems Development , 1987, ICIS.

[15]  Malcom Eva,et al.  SSADM Version 4: A User's Guide , 1994 .

[16]  Paddy Blagden,et al.  What ever happened to ... ? , 1980, IEEE Spectrum.

[17]  Kalle Lyytinen,et al.  How to Combine Tools and Methods in Practice - a Field Study , 1990, CAiSE.

[18]  R. Zmud An Examination of Push-Pull Theory Applied to Process Innovation in Knowledge Work , 1984 .

[19]  Gro Bjerknes Dialectical Reflection in Information Systems Development , 1992, Scand. J. Inf. Syst..

[20]  Rudy Hirschheim,et al.  Information Systems and User Resistance: Theory and Practice , 1988, Comput. J..

[21]  Hassan Gomaa,et al.  Prototyping as a tool in the specification of user requirements , 1981, ICSE '81.

[22]  H. J. Roberts,et al.  MRPII implementation: key factors for success , 1992 .

[23]  Chava Nachmias,et al.  Research Methods in the Social Sciences , 1976 .

[24]  Ed Downs,et al.  Structured systems analysis and design method: application and context , 1988 .

[25]  Erik Stolterman,et al.  How System Designers Think about Design and Methods: Some Reflections Based on an Interview Study , 1992, Scand. J. Inf. Syst..

[26]  Donald R. Chand,et al.  Diffusing software-engineering methods , 1989, IEEE Software.

[27]  Jorgen P. Bansler,et al.  A reappraisal of structured analysis: design in an organizational context , 1993, TOIS.

[28]  Edward Toomer,et al.  Qualitative Methods in Management Research , 1989 .

[29]  L. G. Tornatzky,et al.  Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings , 1982, IEEE Transactions on Engineering Management.

[30]  L. Mathiassen,et al.  Professional systems development: experience, ideas and action , 1990 .