A General Model of Auxiliary Processes in Manufacturing

In all sizes of manufacturing enterprises, daily shop-floor activities include a number of tasks not directly related to the main production flow. These complementary activities concern, among others, recycling of used material, productive resource maintenance. The goal of the research work was to capture the knowledge related to these activities and based on this knowledge to generate a general process model applicable for describing recycling-, maintenance-and strategic analysing processes. The paper introduces the general model of an air conditioner refurbishing process and some further applications of this model through a case study.