An empirical investigation of factors influencing integrated e‐Government implementation in Nigeria: A case of housing and urban development agency

Many electronic government (e‐Government) initiatives in Sub‐Saharan Africa, of which Nigeria is a part, have proven to be largely unsuccessful. However, the need for effective e‐Government initiatives still remains obligatory. Lagos State in Nigeria is no different to other states where e‐Government is necessary. The purpose of this study is to investigate factors that influence the successful implementation of integrated e‐Government in a specific sector, in particular the housing and urban development sector (HUDA) in Nigeria. To accomplish this, a quantitative research approach was adopted based on a conceptual framework, which is grounded in the technology‐organisation‐environment framework and drivers‐barriers model. Questionnaires were administered to the officials of the 5 public sector organisations involved in issuing building permits to the citizens to elicit their views. The analysis revealed that the factors that influence integrated e‐Government implementation in Lagos, Nigeria, relate to technological, organisational, and environmental factors, including benefits and barriers identified. The regression analysis showed that these constructs account for a significant 23.1% f variance on the acceptance of e‐Government integration in HUDA. The study highlights implications for practice and research, as well as future research directions.