Using and Developing Hypermedia Points of Information: Lessons Learned

From the experience gained in evaluating several existing Hypermedia POIs (Points of Information), and from our own development work in this field, we have identified some critical issues in designing this class of systems. This paper briefly presents these results, by outlining the major stages of POI design and by discussing their impact on the quality of the final system. These concepts are exemplified by presenting the design choices in HyperMilano, a full size hypermedia POI developed at the Multimedia Laboratory of Politecnico di Milano.