Stakeholder-Driven Collaborative Modeling of Subject-Oriented Business Processes

Subject-oriented business process management (S-BPM) constitutes a new approach that focuses on acting subjects rather than events or data. Consequently, elicitation of business process knowledge can occur in cooperative settings, driven and directly conducted by involved individuals. This specific setting not only is in need of a collaborative modeling environment, but also requires tool support in order to allow people to focus on the work processes to be represented. This paper presents an approach for the collaborative modeling of subject-oriented business processes with the aid of an interactive, distributed platform and introduces concepts for information awareness and tool supported development of cooperative work aspects for effectively supporting modelers. A report on the conducted exploratory user study to elicitate user requirements illustrates potentials for further usability and user acceptance enhancements as well as extensions towards the modeling functionality of the tool set.

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